ROOM ATTENDANT

Texas Western Hospitality; Tucson (AZ); On-site; USD 25,000 - 30,000; Full time

Job summary

Texas Western Hospitality in Tucson is seeking a Room Attendant to ensure cleanliness and organization of guest rooms and bathrooms. This entry-level position is essential in providing guest satisfaction through timely service and following company standards. Ideal candidates will have strong organizational skills and the ability to work in a fast-paced environment.

Qualifications

• Entry-level position requiring timely cleaning and servicing of guest rooms.
• Ability to work weekends and follow company policies is essential.
• Responds to requests from guests and maintains a professional appearance.

Responsibilities

• Cleans and services assigned guest rooms and bathrooms as per standards.
• Maintains linen cart and supplies organized to department standards.
• Reports any issues to supervisors and follows up for guest satisfaction.

Skills

Organizational skills

Attention to detail

Time management

Communication

Job description

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Must be able to work weekends.

Cleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards.

Changes sheets, makes beds and vacuum in both stay-over and check out guest rooms.

Dusts entire guest room including tables, nightstands, dressers, light fixtures, televisions, air condition units, and window ledges in all rooms.

Cleans all mirrors.

Notifies guest services (front desk) when service is complete so rooms may be sold. Reports any room unable to be serviced within appropriate time standards to the supervisor.

Reports needed repairs of unsafe conditions to the supervisor.

Responds to requests from guests, supervisors or management in a timely and efficient manner.

Maintains linen cart and supplies neat and organized to department standards.

Maintains the security of equipment, keys, and supplies issued each day.

Reports lost and found articles to the supervisor.

Replaces light bulbs

Transports trash and waste to disposal area.

Replenishes supplies such as drinking glasses, writing, bathroom supplies, and linen.

Cleans rooms in accordance to the specific brand and company minutes per room standard

Follows procedures for team cleaning and self-inspecting program.

Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to the appropriate department. Follows up to ensure guest satisfaction.

Keeps maid station clean and organized, and makes rollaway beds.

Provides a professional image at all times through appearance and dress.

Follows company policies and procedures.

Note: Other duties as assigned by supervisor or management

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Other

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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