ROOM ATTENDANT

Texas Western Hospitality Group; Tucson (AZ); On-site; USD 19,000 - 23,000; Full time

Job summary

Hilton Garden Inn Tucson Airport in Tucson, AZ is hiring a Full-Time Room Attendant to clean and service guest rooms and bathrooms according to brand standards. This role covers stay-over and check-out rooms, with timely, organized work.

You will change sheets, make beds, dust surfaces, clean mirrors and light fixtures, replenish supplies, and report maintenance needs. A professional image and courteous guest service are expected at all times.

Qualifications

• Cleans and services assigned guest rooms and bathrooms according to procedures and standards.
• Changes sheets, makes beds and vacuum in stay-over and check out guest rooms.
• Dusts entire guest room including tables, nightstands, dressers, light fixtures, televisions, air condition units, and window ledges in all rooms.
• Notifies guest services (front desk) when service is complete so rooms may be sold.
• Maintains linen cart and supplies neat and organized to department standards.
• Responds to requests from guests, supervisors or management in a timely and efficient manner.

Responsibilities

• Cleans rooms in accordance to the specific brand and company minutes per room standard
• Follows procedures for team cleaning and self-inspecting program.
• Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to the appropriate department.

Job description

Job Details

Job Location: Hilton Garden Inn Tucson Airport - Tucson, AZ 85756

Position Type: Full Time

Job Shift: AnyCleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards.

• Changes sheets, makes beds and vacuum in both stay-over and check out guest rooms.
• Dusts entire guest room including tables, nightstands, dressers, light fixtures, televisions, air condition units, and window ledges in all rooms.
• Cleans all mirrors.
• Notifies guest services (front desk) when service is complete so rooms may be sold. Reports any room unable to be serviced within appropriate time standards to the supervisor.
• Reports needed repairs of unsafe conditions to the supervisor.
• Responds to requests from guests, supervisors or management in a timely and efficient manner.
• Maintains linen cart and supplies neat and organized to department standards.
• Maintains the security of equipment, keys, and supplies issued each day.
• Reports lost and found articles to the supervisor.
• Replaces light bulbs
• Transports trash and waste to disposal area.
• Replenishes supplies such as drinking glasses, writing, bathroom supplies, and linen.
• Cleans rooms in accordance to the specific brand and company minutes per room standard
• Follows procedures for team cleaning and self-inspecting program.
• Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to the appropriate department. Follows up to ensure guest satisfaction.
• Keeps maid station clean and organized, and makes rollaway beds.
• Provides a professional image at all times through appearance and dress.
• Follows company policies and procedures.

Note: Other duties as assigned by supervisor or management