ROOM ATTENDANT

Ponte Vineyard Inn; Temecula (CA); On-site; USD 24,000 - 34,000; Full time

Job summary

Ponte Vineyard Inn in Temecula, CA is seeking a Room Attendant to maintain spotless guestrooms and exceed guest expectations. The role requires attention to detail, physical stamina, and the ability to work in a fast-paced hotel environment.

Hours are 9:00am–5:30pm with weekends and holidays required; compensation is $21.00 hourly. This position supports housekeeping operations and guest satisfaction across our boutique hotel property nestled among vineyards.

Qualifications

• Must be able to lift heavy items.
• Must be able to work in a standing position for long periods of time.

Responsibilities

• Maintain cleanliness of all guestrooms within allotted time frames.
• Disinfect and sterilize equipment and surfaces; mop, sweep and dust.
• Maintain inventory and ensure in-room items are functioning properly.
• Replenish linens and sundries according to standards.
• Report missing items or maintenance issues to the supervisor.
• Provide a safe environment and ensure guest rooms are secured when departing.
• Follow lost and found policy for items left by guests.
• Assist with other housekeeping tasks as business demands require.

Skills

Attention to detail

Heavy lifting

Standing long periods

Job description

Ponte Vineyard Inn is a Four Diamond, 90 room, boutique hotel located next to Ponte Winery surrounded by 300 acres of mature vineyards and views of rolling hills. We are a short drive from most of Southern California and enjoy hosting folks who want a break from city life. Our guests visit us seeking a relaxing day or overnight stay in the country.

We have become the benchmark for great service among Temecula wineries. Our associates are dedicated to delighting guests by providing excellent hospitality and serving great wine and food in a beautiful environment.

Compensation: $21.00 hourly

Schedule:

• 9:00am- 5:30pm
• Weekends and Holidays area must
• Days varies by hotel business needs

Summary:

The Room Attendant will maintain cleanliness of all guestrooms in a manner that exceeds the guest’s expectations.

Essential Duties and Responsibilities:

• Ensure all guest rooms are clean and organized in the allotted time frame on a daily basis.
• Disinfect and sterilize equipment and supplies. Sweep, scrub, mop, and polish floors and surfaces. Clean rugs, carpets, furniture and draperies.
• Dust furniture and equipment
• Maintain a clean working environment both front and back of house.
• Ensure all in-room items are in working order
• Replenish all linens and sundries accordingly to set standards.
• Report any missing items from rooms to Housekeeping Inspector or Manager on Duty.
• Report any maintenance issues or concerns to Housekeeping Inspector or Manager on Duty.
• Provide a safe and secure environment for guests by ensuring all assigned keys are maintained according to departmental procedures and that all guest rooms are locked upon departure.
• Report all items left by guests immediately according to lost and found policy.
• Maintain cleanliness and inventory or storage areas reporting any deficiencies to departmental manager.
• Ensure productivity remains consistently high while cleaning rooms.
• Maintain or exceed a score of 95% on rated room inspections
• Assist to perform other housekeeping tasks as business demands require such as Public Area Attendant, House Person, Laundry Attendant etc.
• Perform any additional duties as requested by the supervisor or manager.

Knowledge, Skills and Abilities:

• Has attention to detail.
• Must be able to lift heavy items.
• Must be able to work in a standing position for long periods of time.

Company Standards:

• Understand the Ponte Values, and Service Standards.
• Ensure the safety of guests and associates.
• Follow the environmental standards set by the Company
• Treat all associates and guests in a respectful manner.
• Exhibit integrity (honesty and truthfulness).
• Perform any other duties as required by your Manager.