Room Attendant

Highgate; Springfield (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality management company is seeking a House Attendant for their TownePlace Suites location in Springfield. The role involves maintaining cleanliness in the hotel and providing assistance to guests. Candidates should possess a high school diploma and effective communication skills. This position offers a starting pay of $15.00 per hour.

Qualifications

• Friendly, courteous, and service-oriented attitude.
• Ability to exert up to 100 pounds of force occasionally.
• Ability to stand throughout entire shift.

Responsibilities

• Maintain cleanliness of assigned areas and guest rooms.
• Assist guests with luggage in a friendly manner.
• Complete special projects assigned by the Housekeeping Manager.

Skills

Communication

Customer Service

Education

High School diploma or equivalent

Job description

Compensation Type: Hourly

Company Overview: Highgate is a premier real estate investment and hospitality management company recognized as an industry innovator. It is a dominant player in U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, with expanding presence in Europe, Latin America, and the Caribbean. The company's portfolio exceeds $20 billion in assets and generates over $5 billion in revenue. Highgate offers expert guidance throughout all stages of the hospitality property cycle and develops bespoke hotel brands using industry-leading revenue management tools. The company is headquartered in London, New York, Dallas, and Seattle.

Location: TownePlace Suites Springfield, 6245 Brandon Ave, Springfield, VA 22150

Overview: The House Attendant is responsible for maintaining cleanliness of assigned areas and delivering items to guestrooms, including express checkout and newspapers. The position offers a starting rate of $15.00 per hour.

Responsibilities:

1. Buff marble floors daily according to hotel standards.
2. Shampoo carpets and furniture in public areas as needed.
3. Assist guests with luggage in a friendly and courteous manner.
4. Handle Lost and Found items according to hotel standards.
5. Clean guestrooms as required.
6. Know and assist with emergency procedures.
7. Maintain hotel equipment in proper working order.
8. Store hotel equipment properly.
9. Complete special projects assigned by the Housekeeping Manager.
10. Ensure guest satisfaction.

Qualifications:

• High School diploma or equivalent preferred; hotel or related experience is a plus.
• Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly.
• Ability to stand throughout entire shift.
• Effective verbal and written communication skills; friendly, courteous, and service-oriented attitude.