Room Attendant

Buffalo Lodging Associates, LLC; Solon (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

The SpringHill Suites by Marriott Cleveland/Solon seeks dedicated Room Attendants to maintain cleanliness and provide exceptional customer service. Responsibilities include cleaning guest rooms while ensuring quality and satisfaction. Buffalo Lodging Associates values hospitality and offers various employee benefits including tuition reimbursement and 401(k) with company match.

Benefits

Paid weekly (every Friday)

401(k) with company match

Paid vacation, sick leave, and holidays

Tuition reimbursement

Flexible Spending Account

Company-paid insurance benefits

Employee discounts and events

Learning and development opportunities

Employee referral program

Qualifications

• Must have excellent customer service skills.
• Ability to work independently or as part of a team.
• Must be able to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Clean rooms and suites ensuring quality and customer satisfaction.
• Report discrepancies and maintenance issues to the supervisor.
• Provide excellent customer service by responding to guest requests.

Skills

Customer service skills

Ability to work independently

Engaging personality

Education

Previous hotel experience or willingness to train

Job description

The SpringHill Suites by Marriott Cleveland/Solon is seeking Room Attendants to join their team!

A Room Attendant will be responsible for maintaining the cleanliness of guest rooms and suites.

Responsibilities:

1. Clean rooms/suites as assigned, ensuring quality and customer satisfaction. This includes cleaning floors, vacuuming, changing linens, making beds, and cleaning bathrooms.
2. Report discrepancies and maintenance issues to the supervisor.
3. Provide excellent customer service by responding promptly to guest requests.
4. Work shifts that may include weekends and holidays when required.

About Buffalo Lodging Associates:

Buffalo Lodging Associates, based in Canton, MA, has emphasized hospitality since 1996. We manage 50 hotels and partner with respected brands including Marriott, Hilton, InterContinental, and Choice Hotels. We are committed to providing a welcoming environment and operational excellence.

Qualifications and Skills:

• Previous hotel experience or willingness to train.
• Excellent customer service skills.
• Ability to work independently or as part of a team.
• Ability to stand for extended periods.
• Ability to navigate a cart weighing up to 100 lbs. and lift up to 25 lbs.
• Engaging personality.

What We Offer:

• Paid weekly (every Friday)
• 401(k) with company match
• Paid vacation, sick leave, and holidays
• Tuition reimbursement
• Flexible Spending Account
• Company-paid insurance benefits
• Employee discounts and events
• Learning and development opportunities
• Employee referral program

Buffalo Lodging Associates is an equal opportunity employer and prohibits discrimination based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or other protected characteristics.