Room Attendant

Highgate; San Antonio (TX); On-site; USD 16,531 - 20,664; Part time

Job summary

Highgate in San Antonio, TX, is hiring a Room Attendant responsible for cleaning and maintaining attractive guestrooms. This role requires a High School diploma or equivalent, effective communication skills, and the ability to stand for an entire shift. The Room Attendant will ensure all rooms meet cleanliness standards and contribute to overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties for housekeeping.
• Report maintenance repairs to the Housekeeping Supervisor.

Skills

Effective communication

Attention to detail

Customer service orientation

Education

High School diploma or equivalent

Job description

Compensation Type

Hourly

Highgate Hotels

Location

La Quinta San Antonio - Riverwalk, 303 Blum, San Antonio, TX 78205

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed.
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for “Lost and Found” according to the standards.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.