ROOM ATTENDANT

PEG Hospitality Group; Salt Lake City (UT); On-site; USD 10,000 - 60,000; Full time

Job summary

PEG Hospitality Group is seeking dedicated Room Attendants to ensure cleanliness and organization of guest rooms and public areas. This entry-level position involves various tasks including cleaning, guest interactions, and adhering to hotel standards, all while contributing to a positive guest experience.

Benefits

Paid Time Off

Holiday Pay

Parental Leave

401(k) Plan

Hotel Stay Discounts

Early Pay Options through PayActive

Qualifications

• Ability to stand, walk, kneel, bend, and carry items for prolonged periods.
• Previous hotel housekeeping experience is highly desirable.

Responsibilities

• Maintain the cleanliness of guest rooms, work areas, and common areas.
• Respond promptly to guest needs and resolve requests.
• Follow brand standard cleaning procedures.

Skills

Attention to Detail

Customer Service

Job description

Join to apply for the ROOM ATTENDANT role at PEG Hospitality Group.

At PEG Hospitality Group, it’s our associates that make us successful, and we believe in taking good care of them. Both full and part-time associates are eligible to enroll in our benefit plans after 30 days of employment. Benefits include paid time off, holiday pay, parental leave, a 401(k) plan, hotel stay discounts, and early pay options through PayActive. We value respect, inspiration, and diligence—our core values. If these resonate with you and you seek a place where your hard work is appreciated, join us!

Job Summary

Room Attendants are responsible for maintaining the cleanliness of guest rooms, work areas, and possibly common areas such as lobbies, restrooms, hallways, and stairways. They ensure rooms meet hotel standards for stayovers and check-outs, adhere to departmental policies, and properly use cleaning equipment.

Responsibilities

• Anticipate guest needs, respond promptly, and acknowledge all guests.
• Maintain positive guest relations and be familiar with hotel services and local attractions.
• Resolve guest requests to ensure satisfaction.
• Maintain cleanliness and organization of work areas.
• Vacuum carpets, clean bathrooms, replace linens, and restock amenities.
• Ensure security and privacy of guest rooms.
• Perform deep cleaning and rotation duties as required.
• Handle guest calls, requests, and complaints professionally.
• Follow brand standard cleaning procedures and strive for high guest satisfaction scores.
• Update room status and restock carts at shift end.
• Perform other duties as assigned by management.

Requirements

• Ability to stand, walk, kneel, bend, and carry items for prolonged periods.
• Push up to 75 lbs., lift and carry up to 25 lbs.

Qualifications

• Previous hotel housekeeping experience is highly desirable.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Industry: Hospitality

This job posting is active and accepting applications.