Room Attendant

Wyndham Hotels & Resorts; Roseville (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Wyndham Hotels & Resorts is seeking a dedicated Room Attendant to maintain cleanliness and a welcoming atmosphere for guests. This role involves cleaning guest rooms, reporting maintenance issues, and ensuring overall satisfaction. Candidates should possess effective communication skills and preferably a high school diploma or equivalent. This is a great opportunity to join a leading company in hospitality.

Qualifications

• High school diploma or equivalent preferred, experience in hotel or related field also preferred.
• Ability to lift 50 pounds occasionally and 20 pounds frequently.
• Ability to stand for entire shift.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Restock housekeeping cleaning cart for next day's use.
• Report maintenance repairs immediately to supervisor.

Skills

Effective verbal communication

Attention to detail

Education

High School diploma or equivalent

Job description

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

Courtyard Roseville, 1920 Taylor Road, Roseville, CA 95661

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas, and closets clean, neat, and vacuumed.
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Report all missing items from room (e.g., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for “Lost and Found” according to standards.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or move objects.
• Ability to stand during entire shift.
• Effective verbal and written communication skills, with all levels of employees and guests, in an attentive, friendly, courteous, and service-oriented manner.

Pay rate starting from $17.50 to $18.00 an hour.

About the company

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