Room Attendant

Wyndham Hotels & Resorts; Portland (OR); On-site; USD 10,000 - 60,000; Full time

Job summary

Un hôtel de premier plan recherche un Room Attendant pour maintenir des chambres propres et attrayantes tout en offrant un service courtois et efficace aux clients. Le candidat idéal aura un diplôme de niveau secondaire et une expérience dans l'hôtellerie est préférée. Les responsabilités incluent le nettoyage des chambres, la gestion des fournitures et le rapport de tout problème de maintenance.

Qualifications

• Expérience en hôtellerie ou dans un domaine connexe préférée.
• Capacité à lever jusqu'à 50 livres occasionnellement.
• Capacité à rester debout pendant toute la durée du shift.

Responsibilities

• Nettoyer les chambres de manière approfondie selon les normes.
• Rapporter immédiatement les problèmes de maintenance.
• Assurer la satisfaction globale des clients.

Skills

Communication verbal et écrit

Service orienté client

Education

Diplôme de niveau secondaire ou équivalent

Job description

Compensation Type: Hourly

About Highgate Hotels

Highgate is a premier real estate investment and hospitality management company recognized as an industry innovator. The company is a leading player in U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, with expanding presence in Europe, Latin America, and the Caribbean. Its portfolio exceeds $20 billion in assets and generates over $5 billion in revenue. Highgate offers expertise throughout the hospitality property cycle, from planning to disposition, and develops bespoke hotel brands using industry-leading revenue management tools. The company has offices in London, New York, Dallas, and Seattle.

Location

Courtyard Portland East
2811 NE 181st Ave
Portland, OR 97230

Overview

The Room Attendant maintains clean and attractive guestrooms while providing courteous and efficient service to guests.

Responsibilities

1. Thoroughly clean guestrooms according to standards.
2. Complete pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping carts.
3. Remove trash and dirty linen from guestrooms and hallways.
4. Keep hallways, public areas, and closets clean, neat, and vacuumed.
5. Restock housekeeping carts for the next day.
6. Replenish chemical bottles.
7. Report missing items from rooms to Housekeeping Supervisor/Manager.
8. Report maintenance issues immediately.
9. Handle Lost and Found items according to standards.
10. Ensure overall guest satisfaction.

Qualifications

1. High School diploma or equivalent; hotel or related experience preferred.
2. Ability to exert up to 50 pounds occasionally, and 20 pounds frequently.
3. Ability to stand throughout the shift.
4. Effective verbal and written communication skills in a friendly, courteous, and service-oriented manner.