Room Attendant

Raines Company; Plano (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401K

PTO

Career advancement opportunities

Job summary

Raines Co. is hiring a Room Attendant to clean and service guest rooms, ensuring a pleasant and comfortable guest experience. The role supports guest satisfaction through meticulous room upkeep and adherence to safety standards.

We offer an employee-focused culture with competitive benefits and opportunities to advance within the company, reflecting our long-standing family-oriented heritage and commitment to guests.

Qualifications

• Experience in customer service, front-facing, or other guest-related positions.
• Prior hospitality experience as a room attendant preferred.
• Experience in a customer-focused environment.

Responsibilities

• Greet guests and respond to requests.
• Maintain a healthy and safe environment in guest rooms.
• Change bed linen and make beds.
• Replace used towels and bathroom amenities.
• Sweep and mop floors; vacuum carpets.
• Dust and polish furniture; empty trash.
• Clean public areas such as corridors.
• Report technical issues and maintenance needs.
• Update status of guest rooms on the assignment board.
• Restock cleaning cart and supplies.
• Follow health and safety rules.
• Attend meetings as required.

Skills

Customer service

Hospitality

Forward-facing roles

Guest relations

Education

High school diploma or GED

Job description

Raines Co. - Your Future is Now!

Position Summary

The Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests.

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

• We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Essential Job Functions

• Greeting guests and responding to requests
• Maintain a healthy and safe environment in guest rooms
• Changing bed linen and making beds
• Replacing used towels and other bathroom amenities, such as shampoo and soap
• Sweeping and mopping floors
• Vacuuming carpets
• Dusting and polishing furniture
• Emptying trash containers
• Cleaning public areas, such as corridors
• Reporting any technical issues and maintenance needs
• Updating status of guest rooms on assignment board
• Restocking cleaning cart and/or supplies
• Follow all health and safety rules
• Attends meetings as required

Experience And Education

• Experience in customer service, forward-facing, or other guest-related positions
• Prior experience in the hospitality industry as a room attendant preferred
• Experience cleaning in a customer focused environment
• Experience with specific Brand as it applies
• Minimum High school diploma, GED or equivalent

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.

EEO/D/V