Room Attendant

BENCHMARK; Philadelphia (Philadelphia County); On-site; USD 24,000 - 32,000; Full time

Job summary

Benchmark Hospitality is seeking reliable hotel housekeepers to maintain clean, welcoming guest rooms and support a memorable stay for guests.

You will work as part of a team, keep work carts orderly and stocked, follow safety standards, and respond promptly to guest needs. This role is central to our service, with potential for progression into supervisory or management positions and a rewarding career.

Qualifications

• Previous housekeeping experience preferred.
• Ability to maintain cleanliness and sanitation standards.
• Strong attention to detail and guest service.
• Ability to work as part of a team.

Responsibilities

• Engage with guests to ensure their stay is going well.
• Work as a team to accomplish the goal of resort/hotel cleanliness.
• Keep work cart orderly and properly stocked.
• Daily changing and inspection of linens and towels, following standards.
• Practice safety standards and report hazards.
• Remain alert, courteous, and helpful to guests and co-workers.
• Perform other related duties as requested by Floor Supervisor.

Job description

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms.This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper.Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.Your Role:Engage with guests to ensure their stay is going wellWork as a team to accomplish the goal of resort/hotel cleanlinessKeep work cart orderly and properly stockedProper utilization of equipment supplies and guest amenitiesThorough cleanliness and sanitation of assigned guest areasDaily changing and inspection of linens and towels, following the standards set forth in the Green ProgramPractice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as foundRespect for guests’ property should always be exercisedResponsible care of equipmentReports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of roomsRemain alert, courteous, and helpful to the guests and co-workers alwaysPerform other related duties as requested by Floor Supervisor