Room Attendant

Highgate; Philadelphia (Philadelphia County); On-site; USD 20,664 - 27,552; Part time

Job summary

Highgate is seeking a Room Attendant for its Fairfield Inn Philadelphia location. The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing excellent service to guests.

This role requires a High School diploma or equivalent, physical capability to lift up to 50 pounds, and effective communication skills. Join us in ensuring overall guest satisfaction at our hotel!

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally.
• Ability to stand during entire shift.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties.
• Handle items for 'Lost and Found' according to standards.

Skills

Communication

Attention to detail

Education

High School diploma or equivalent

Job description

Compensation Type

Hourly

Location

Fairfield Inn Philadelphia

8800 Bartram Avenue

Philadelphia, PA 19153

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed.
• Restock housekeeping cleaning cart for next day’s use.
• Replenish chemical bottles.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for “Lost and Found” according to the standards.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.