Room Attendant

Highgate Hotels, LP; Ontario (CA); On-site; USD 26,174 - 27,552; Full time

Job summary

Highgate Hotels, LP is seeking a dedicated Room Attendant at Residence Inn Ontario to maintain clean, inviting guestrooms and provide courteous service to guests. The role requires standing through shifts, lifting up to 50 pounds, and effective communication with guests and hotel staff.

Compensation is hourly, with a typical range of 19 to 20 USD per hour, and on-site work in Ontario, CA. Join a team that values cleanliness, attention to detail, and guest satisfaction in a fast-paced hotel

Qualifications

• High School diploma or equivalent or hotel experience.
• Ability to stand during entire shift.
• Ability to lift up to 50 pounds and push/pull other objects.
• Effective verbal and written communication with guests and staff.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete pre-cleaning duties including guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep hallways, public areas, and closets clean, neat, and vacuumed.
• Restock housekeeping cleaning cart for the next day's use.
• Replenish chemical bottles.
• Report all missing items from room to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for Lost and Found according to the standards.
• Ensure overall guest satisfaction.

Skills

Communication skills

Physical stamina

Stand for long shifts

Education

High School diploma or equivalent

Job description

Room Attendant

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Compensation

USD $19.00–$20.00 per hour.

Location

Residence Inn Ontario, 2025 Convention Ctr Way, Ontario, CA 91764

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas, and closets clean, neat, and vacuumed.
• Restock housekeeping cleaning cart for the next day's use.
• Replenish chemical bottles.
• Report all missing items from room to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for Lost and Found according to the standards.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner.