Room Attendant

Wyndham Hotels & Resorts; Oklahoma City (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Room Attendant to maintain clean and attractive guestrooms. The role involves thorough cleaning, guest service, and ensuring overall guest satisfaction. Ideal candidates should have strong communication skills and a high school diploma.

Qualifications

• Ability to exert up to 50 pounds of force occasionally.
• Ability to stand for the entire shift.

Responsibilities

• Thoroughly clean guestrooms according to established standards.
• Restock housekeeping carts for the next day.
• Ensure overall guest satisfaction.

Skills

Communication

Customer Service

Education

High School diploma

Job description

Job Title: Room Attendant

Location: Residence Inn Oklahoma City, 1111 East I-240 Service Road, Oklahoma City, OK 73149

Compensation: Hourly

Company Overview

Highgate is a premier real estate investment and hospitality management company recognized as an industry innovator. With a presence in major U.S. gateway markets and expanding globally, Highgate manages a portfolio exceeding $20 billion in assets and generating over $5 billion in revenue. The company excels in all stages of hospitality property management and develops bespoke hotel brands using industry-leading tools. Headquartered in London, New York, Dallas, and Seattle, Highgate is a trusted partner for top ownership groups and hotel brands.

Job Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms and providing attentive, courteous, and efficient service to all guests.

Responsibilities

1. Thoroughly clean guestrooms according to established standards.
2. Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping carts.
3. Remove trash and dirty linen from guestrooms and hallways.
4. Keep hallways, public areas, and closets clean, neat, and vacuumed.
5. Restock housekeeping carts for the next day.
6. Replenish chemical bottles as needed.
7. Report missing items from rooms (e.g., irons, hairdryers) to supervisor/manager.
8. Report maintenance issues immediately to supervisor/manager.
9. Handle Lost and Found items according to standards.
10. Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent, or related experience preferred.
• Ability to exert up to 50 pounds of force occasionally and 20 pounds frequently.
• Ability to stand for the entire shift.
• Effective verbal and written communication skills in a friendly, courteous, and service-oriented manner.