Room Attendant

Driftwood Hospitality; Novi (MI); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hospitality company is seeking a Housekeeper to maintain cleanliness and organization in guest rooms. The role involves stocking supplies, cleaning, and ensuring guest satisfaction. Applicants should have strong communication skills and attention to detail.

Benefits

401(k)

Disability insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Room Discounts

Employee Food and Beverage Discounts

Qualifications

• Ability to communicate with guests and co-workers.
• Must maintain a neat and clean appearance.

Responsibilities

• Cleans and maintains guest rooms according to company standards.
• Stocks housekeeping supplies and reports damages.

Skills

Communication

Attention to Detail

Job description

Sheraton Detroit Novi, 21111 Haggerty Road, Novi, Michigan, United States of America Req #7543

Friday, May 16, 2025

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

JOB SUMMARY

Responsible for cleaning and maintaining the guest rooms areas according to company procedures and at a level that meets or exceeds company standards.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Stocks housekeeping bag to ensure that enough cleaning needs, equipment, and amenities are available to properly clean each room.

• Observes knocking procedures upon entering a guest room.

• Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.

• Accurately marks clean rooms to supervisor for inspection.

• Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.

• Secures guest room doors upon exiting the room.

• Keeps the corridors and service area neat at all times.

• Turns in all lost and found items and all guest room keys.

• Adheres to all company policies and procedures.

• Follows safety and security procedures and rules.

• Knows department fire prevention and emergency procedures.

• Reports unsafe conditions to management.

• Reports accidents, injuries, near-misses, property damage or loss to management.

• Provides for a safe work environment by following all safety and security procedures and rules.

• All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).

• Perform any related duties as requested by management.

• Assists other Housekeeping Personnel when needed.

KNOWLEDGE, SKILLS & ABILITIES

• Bend and reach to dust, clean, and make beds and bathroom.

• Stand and walk for varying lengths of time, often long periods.

• Communication with guest and fellow co-workers throughout the day.

• Visually inspect rooms for cleanliness and guest belongings that have been left behind.

• Use written communication skills to mark completed rooms on daily paperwork.

• Move fingers, arms and hands quickly and easily to perform cleaning duties.

PHYSICAL DEMANDS

• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

• 401(k)
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

• Sheraton Detroit Novi, 21111 Haggerty Road, Novi, Michigan, United States of America