Room Attendant

Hotelnorthampton; Northampton (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Job summary

Hotelnorthampton is seeking a dependable housekeeping professional to maintain clean, welcoming guest rooms and public areas in a fast-paced hotel environment. You will clean rooms, restock amenities, and ensure safety and quality standards are met, delivering a positive guest experience.

Join a team that values attention to detail, reliability, and strong communication. This full-time, on-site role offers competitive pay and opportunities for growth within the organization.

Qualifications

• Previous housekeeping, custodial, hospitality, or similar experience is preferred.
• Strong attention to detail and commitment to quality.
• Ability to work efficiently in a fast-paced environment.
• Good communication and customer service skills.
• Ability to follow instructions and work both independently and as part of a team.
• Physical ability to stand, walk, bend, lift, and perform repetitive tasks throughout the shift.
• Willingness to work a flexible schedule, including weekends and holidays as needed.

Responsibilities

• Clean and service guest rooms according to established quality and safety standards.
• Make beds, change linens, dust surfaces, vacuum floors, and sanitize bathrooms.
• Restock room amenities, towels, toiletries, and other supplies as needed.
• Inspect rooms for maintenance issues, damages, or missing items and report concerns promptly.
• Respond to guest requests in a courteous and professional manner.
• Maintain cleanliness and organization of housekeeping carts, storage areas, and equipment.
• Follow all company procedures for sanitation, safety, and security.
• Assist with cleaning of hallways, public areas, and other assigned spaces when needed.

Skills

Attention to detail

Guest service

Teamwork

Communication skills

Job description

Overview

We are seeking a dependable, detail-oriented professional to help maintain a clean, welcoming, and comfortable environment for guests. This role plays an important part in delivering a positive experience by ensuring guest rooms and common areas meet high standards of cleanliness, presentation, and care.

Responsibilities

• Clean and service guest rooms according to established quality and safety standards.
• Make beds, change linens, dust surfaces, vacuum floors, and sanitize bathrooms.
• Restock room amenities, towels, toiletries, and other supplies as needed.
• Inspect rooms for maintenance issues, damages, or missing items and report concerns promptly.
• Respond to guest requests in a courteous and professional manner.
• Maintain cleanliness and organization of housekeeping carts, storage areas, and equipment.
• Follow all company procedures for sanitation, safety, and security.
• Assist with cleaning of hallways, public areas, and other assigned spaces when needed.

Qualifications

• Previous housekeeping, custodial, hospitality, or similar experience is preferred.
• Strong attention to detail and commitment to quality.
• Ability to work efficiently in a fast-paced environment.
• Good communication and customer service skills.
• Ability to follow instructions and work both independently and as part of a team.
• Physical ability to stand, walk, bend, lift, and perform repetitive tasks throughout the shift.
• Willingness to work a flexible schedule, including weekends and holidays as needed.

What We Offer

• A supportive and team-oriented work environment.
• Opportunities to develop skills in hospitality and facilities care.
• Competitive compensation based on experience and location.
• Potential for growth within the organization.

Equal Opportunity Commitment

We are an equal opportunity employer and value diversity in our workplace. We are committed to creating an inclusive environment for all employees and applicants.