Room Attendant

SureStay by Best Western Miles City; North Carolina; On-site; USD 21,000 - 23,000; Full time

Job summary

SureStay by Best Western Miles City is seeking a motivated, organized housekeeper to join our team. You will provide an exceptional guest experience by cleaning rooms and public areas, making beds, vacuuming, mopping, restocking toiletries, washing linens, and handling laundry.

The role requires a high school diploma or GED, at least 1 year of experience preferred, strong attention to detail, reliability, and the ability to work with a team.

Qualifications

• High school diploma or GED required or equivalent.
• Prior housekeeping experience preferred but not required.
• Strong cleaning knowledge and product usage.

Responsibilities

• Manage cleanliness of common spaces such as hallways and lobby.
• Ensure guest rooms are clean and tidy before guests arrive.
• Track rooms cleaned and document issues or damages.
• Respond to guest inquiries with courtesy.
• Perform cleaning tasks: make beds, vacuum, mop, restock toiletries, do laundry.

Skills

Attention to detail

Time management

Communication

Teamwork

Education

High school diploma or GED

Job description

We’re a highly-regarded property in our area looking for a motivated, organized housekeeper to join our team. Your mission is to provide an exceptional experience to every guest who stays with us. Cleaning duties will include making beds, vacuuming and mopping, restocking toiletries, washing and ironing sheets, and other general tasks. If cleaning is a task that sparks joy for you and you love working with a team, we want to hear from you!

Responsibilities

• Manage the cleanliness of common spaces such as the hallways, public restrooms, and hotel lobby
• Ensure guest rooms are clean and tidy according to our hotel’s standards before guests arrive
• Track rooms cleaned and document lost and found items, damage, and repairs needed
• Respond to general inquiries from guests
• Mop, vacuum, make beds, change sheets, do laundry, stock rooms, and do other cleaning duties as assigned
• Clean guest rooms, including making beds, changing linens, dusting, and vacuuming
• Sanitize bathrooms and restock toiletries and towels
• Keep hallways, lobbies, and common areas clean
• Replenish housekeeping supplies and linens
• Wash, dry, and fold laundry as needed
• Report maintenance issues or damages
• Work efficiently with the housekeeping team
• Provide friendly service to guests

Qualifications

• High school diploma, G.E.D. or equivalent
• At least 1 year of experience as a professional housekeeper preferred
• Strong knowledge of cleaning techniques and products
• Possesses a strong work ethic with exemplary organizational, time management, and communication skills
• Previous housekeeping or cleaning experience is a plus, but not required
• Ability to work efficiently and follow a cleaning schedule
• Strong attention to detail and commitment to cleanliness
• Reliable, punctual, and able to work independently or as part of a team
• Physically able to stand, bend, lift, and move throughout shifts
• Flexible schedule, including weekends and holidays as needed
• Professional and friendly attitude when interacting with guests and team members

Compensation: $15 – $17 hourly

Below is a duplicate list of responsibilities, included as provided:

• Clean guest rooms, including making beds, changing linens, dusting, and vacuuming
• Sanitize bathrooms and restock toiletries and towels
• Keep hallways, lobbies, and common areas clean
• Replenish housekeeping supplies and linens
• Wash, dry, and fold laundry as needed
• Report maintenance issues or damages
• Work efficiently with the housekeeping team
• Provide friendly service to guests