Room Attendant

OTH Hotels Resorts; New York (NY); On-site; USD 21,000 - 29,000; Full time

Job summary

OTH Hotels Resorts is seeking a Room Attendant to clean and prepare guest rooms, restock supplies, and ensure a welcoming guest experience. The role requires attention to detail, strong time management, and the ability to handle frequent physical activity in a fast-paced hotel environment.

Responsibilities include guest room cleaning, restocking amenities, assisting guests, and maintaining cleanliness of public areas. High school diploma preferred; previous housekeeping experience is a plus.

Qualifications

• Education: High school diploma or equivalent preferred.
• Experience: Previous housekeeping or cleaning experience preferred but not required.

Responsibilities

• Guest Room Cleaning & Preparation: Clean and prepare guest rooms according to established hotel standards.
• Restocking & Maintenance Support: Restock minibar items and in-room supplies; report maintenance issues.
• Guest Service & Interaction: Respond to guest requests; maintain privacy and provide courteous service.
• Public Area & Equipment Cleaning: Clean hallways and service areas; manage equipment and supplies.
• Safety, Compliance & Standards: Follow hotel safety, sanitation, and hygiene standards; respect guest privacy.

Skills

Attention to detail

Time management

Customer service mindset

Communication basics

Teamwork

Flexibility

Cleaning chemicals knowledge

Education

High school diploma or equivalent

Job description

Direct Supervisor
Housekeeping Manager /

At OTH Hotels Resorts, our team is our number one asset. We strive to create a safe, positive, uplifting work environment for all and a culture that ignites a long-term career passion for hospitality and service. Our shared purpose is to be the Heart of Hospitality in the lives of our team members, guests, owners, partners, and communities.

Job Title Room Attendant

Location Property

Department Rooms

Property, if applicable Property Specific

FLSA Non-Exempt

Direct Supervisor Housekeeping Manager / Executive Housekeeper

Job Overview The Room Attendant is responsible for cleaning, preparing, and maintaining guest rooms to establish cleanliness and quality standards. This role ensures that all guest rooms are hygienic, well-stocked, and presented in excellent condition to support a comfortable and welcoming guest experience.

This position operates in a fast-paced housekeeping environment with daily room quotas and requires frequent physical activity, including standing, walking, bending, lifting, and carrying items up to 25–50 lbs. The role may include morning, evening, weekend, and holiday shifts depending on operational needs. Success in this role requires strong attention to detail, time management, and a commitment to cleanliness and guest satisfaction.

Job Responsibilities

Guest Room Cleaning & Preparation

• Clean and prepare guest rooms according to established hotel standards.
• Make beds, vacuum floors, dust surfaces, and sanitize all room areas.
• Clean bathrooms, including toilets, sinks, showers, mirrors, and fixtures.
• Replace linens, towels, and guest toiletries as needed.

Restocking & Maintenance Support

• Restock minibar items and in-room supplies.
• Empty trash and replace liners in guest rooms and service areas.
• Report maintenance issues such as broken fixtures, leaks, or damaged furniture.

Guest Service & Interaction

• Respond to guest requests such as additional towels, amenities, or supplies.
• Maintain a respectful approach to guest privacy and security at all times.
• Provide courteous and professional service when interacting with guests.

Public Area & Equipment Cleaning

• Clean hallways, housekeeping carts, and service areas as assigned.
• Maintain cleanliness and organization of housekeeping equipment and supply areas.
• Follow proper handling and storage procedures for cleaning chemicals and tools.

Safety, Compliance & Standards

• Follow all hotel safety, sanitation, and hygiene standards.
• Adhere to proper procedures for guest room entry and privacy protocols.
• Ensure compliance with company policies and housekeeping guidelines.

Job Requirements

Education: High school diploma or equivalent preferred.

Experience: Previous housekeeping or cleaning experience preferred but not required.

Travel required: None.

Physical Requirements

• Ability to stand, walk, bend, kneel, and reach for extended periods.
• Frequent lifting and carrying of items up to 25–50 lbs.
• Continuous physical activity throughout shift in guest rooms and hallways.
• Ability to push and pull housekeeping carts and equipment.
• Ability to work in various indoor environments with exposure to cleaning chemicals.
• Capacity to perform repetitive physical tasks efficiently and safely.

Skills And Abilities

• Strong attention to detail and commitment to cleanliness.
• Effective time management and ability to meet daily room quotas.
• Reliable, punctual, and self-motivated work ethic.
• Basic communication skills.
• Customer service mindset.
• Ability to work independently and as part of a team.
• Flexibility to work weekends, holidays, and varied shifts.
• Knowledge of cleaning chemicals and equipment is a plus.

Certifications: None required.