Room Attendant

New Hotel Monteleone, L.L.C.; New Orleans (LA); On-site; USD 28,000 - 32,000; Full time

Job summary

A luxury hotel in New Orleans is seeking a full-time Housekeeping Room Attendant. Responsibilities include cleaning guest rooms and public areas, restocking linens, and maintaining hotel cleanliness. The ideal candidate will have a high school diploma, good organizational skills, and the ability to lift up to 50 pounds. Candidates must possess a positive attitude and be willing to work flexible hours including weekends and holidays. This role demands strong communication skills to interact with guests and staff effectively.

Qualifications

• Must understand English.
• Must have stamina to work 50 to 60 hours per week.
• Be able to lift up to 50 pounds.

Responsibilities

• Clean guest rooms and public areas.
• Restock linens and supplies.
• Report missing items to management.
• Maintain hot tubs and hotel floors.

Skills

Communication skills

Organizational skills

Physical stamina

Team player

Guest-service oriented

Ability to learn quickly

Positive attitude

Education

High school diploma or GED

Job description

Summary

The Housekeeping Room Attendant is responsible for ensuring that guest rooms and public areas are cleaned and linens restocked, ensuring the Hotel Monteleone is maintained to the high presentation.

Essential Functions

To perform the Housekeeping Room Attendant position successfully, an individual must be able to perform each essential duties and responsibilities satisfactorily.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities

• Follow detailed worksheet for each room cleaning
• Provide information on any missing items to the manager
• Daily maintenance of hot tubs
• Clean hotel's floors and walls by sweeping, mopping, scrubbing or vacuuming
• Change bedding and make beds as directed
• Stock cabin food supplies (coffee, tea, sugar, etc.) as needed
• Replenish supplies such as drinking glasses, linens, writing supplies, and bathroom items
• Gather and empty trash
• Clean and polish furniture and fixtures
• Clean windows, glass partitions and mirrors, using soapy water or other cleaners, sponges and squeegees
• Dust furniture, walls, machines and equipment
• Move and arrange furniture and turn mattresses
• Make adjustments to heating, cooling and ventilating system
• Mix water and detergents or acids in containers according to specifications to prepare cleaning solutions
• Deliver any items requested by guests to their rooms
• Observe precautions required to protect the hotel and guest property and report damage, theft and found articles to supervisors
• Carry linen, towels, toilet items and cleaning supplies using wheeled carts or by hand as needed
• Other duties as assigned

Qualifications

• 100% of shift involves walking or standing, continuously reaching, bending, lifting, stooping or wiping
• Must be able to communicate clearly with managers and other personnel
• Must understand English
• Be able to reach, bend, stoop and frequently lift up to 50 pounds
• Be able to work in a standing position for long periods of time (up to 8 hours)
• Must have the stamina to work 50 to 60 hours per week
• Must possess good organizational skills
• Professional in demeanor and presentation
• Ability to learn quickly
• Must be in good physical condition
• Must be a self-motivator – work with little supervision
• Must be able to work in a fast paced environment
• Guest‑Service oriented
• Team Player
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Positive attitude and outgoing personality is essential
• Able to work morning, weekend, evening and holiday shifts

Position Status and Availability

The individual selected for the Housekeeping Room Attendant position must be available to work the following full‑time, morning (AM) shift with an occasional six (6) day work week:

• Monday – Friday – 8:30am - 5:00pm
• Saturday, Sunday & Holidays – 9:00am - 5:30pm

Education and Experience

• A high school diploma or general education degree (GED)
• One (1) year of housekeeping experience in an upscale hotel or at least (2) years of general cleaning experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.