Room Attendant

FAIRMONT; New Orleans (LA); On-site; USD 25,000 - 31,000; Full time

Job summary

FAIRMONT New Orleans is seeking a meticulous Housekeeping Attendant to clean and service guest rooms, ensuring luxury standards and privacy.

You will make beds, replenish amenities, report maintenance, and collaborate with a team to deliver seamless guest experiences in a fast-paced hotel environment.

Flexibility to work mornings, evenings, weekends, and holidays is required to support hotel operations.

Qualifications

• Previous housekeeping, hotel, cleaning, hospitality, or guest room attendant experience preferred.
• Luxurious hotel or upscale hospitality experience preferred.
• Strong attention to detail and organizational abilities.
• Ability to work efficiently in a fast-paced environment while maintaining quality standards.
• Ability to work independently and collaboratively within a team-oriented environment.

Responsibilities

• Clean and service guest rooms, suites, bathrooms, and assigned hotel areas according to luxury standards.
• Make beds, change linens, replenish towels, toiletries, and amenities.
• Dust, vacuum, sanitize, mop, and maintain cleanliness of furniture and surfaces.
• Inspect guest rooms to ensure cleanliness, presentation, and readiness for arrivals.
• Report maintenance concerns, safety hazards, or damaged equipment promptly to leadership.
• Maintain organization of housekeeping carts, storage rooms, and work areas.

Skills

Attention to detail

Teamwork

Guest service skills

Communication skills

Professional appearance

Confidentiality

Flexibility

Fast-paced environment

Education

High school diploma or equivalent

Job description

Job Description

• Clean and service guest rooms, suites, bathrooms, and assigned hotel areas in accordance with luxury hospitality and brand cleanliness standards
• Make beds, change linens, replenish towels, toiletries, and guest room amenities according to hotel procedures
• Dust, vacuum, sanitize, mop, and maintain cleanliness of furniture, fixtures, floors, windows, mirrors, and surfaces
• Inspect guest rooms to ensure cleanliness, presentation, functionality, and readiness for arriving guests
• Report maintenance concerns, safety hazards, missing items, or damaged equipment promptly to leadership
• Maintain organization and cleanliness of housekeeping carts, storage rooms, linen closets, and operational work areas
• Respond promptly and professionally to guest requests and housekeeping service needs
• Follow established cleaning procedures, chemical handling guidelines, sanitation standards, and workplace safety procedures
• Ensure proper handling and security of guest belongings and hotel property at all times
• Support deep cleaning projects, VIP arrivals, special requests, and turndown service operations as assigned
• Collaborate effectively with Housekeeping leadership, Engineering, Front Office, and operational teams to support seamless guest experiences
• Maintain productivity standards and complete assigned room quotas within established timeframes while upholding quality expectations
• Uphold luxury hospitality standards through professionalism, appearance, attention to detail, and guest service excellence
• Perform additional duties as assigned to support hotel operations

Qualifications:
Qualifications

• Previous housekeeping, hotel, cleaning, hospitality, or guest room attendant experience preferred
• Luxury hotel or upscale hospitality experience preferred
• Strong attention to detail and organizational abilities
• Ability to work efficiently in a fast-paced environment while maintaining quality standards
• Ability to work independently and collaboratively within a team-oriented environment
• Strong communication and guest service skills
• Ability to follow instructions, operational procedures, and cleaning standards consistently
• Professional appearance and positive attitude required
• Ability to maintain confidentiality and professionalism regarding guest information and belongings
• High school diploma or equivalent preferred
• Ability to work flexible schedules including mornings, evenings, weekends, holidays, and extended shifts as operationally required
• Must be legally authorized to work in the United States

Additional Information

All your information will be kept confidential according to EEO guidelines.