Room Attendant

Sonesta Hotels International Corporation in; Miami (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan with Company-M"

Job summary

Sonesta Miami Airport is hiring a Room Attendant to join our housekeeping team. You will clean guest rooms and public areas to meet Sonesta standards, with duties including bed making, dusting, vacuuming, bathrooms, and restocking supplies. The role may involve laundry tasks and deep cleaning projects as needed.

We offer a range of benefits and a dynamic work environment within a growing hotel portfolio. Morning, evening, weekends, and holiday shifts are required, with opportunities to

Qualifications

• Some previous housekeeping experience preferred.
• Ability to speak, read, and write fluent English is preferred; other languages beneficial.
• Carrying, lifting or pulling items weighing up to 75 pounds.

Responsibilities

• Deliver Sonesta Service in all guest interactions per G.U.E.S.T. standards.
• Respond to guest requests and ensure corrective action for satisfaction.
• Clean and service assigned rooms or areas per standards; may include kitchen area, fridge, microwave, etc.
• Notify supervisor when service is completed so rooms may be sold or occupied.
• On laundry days, operate washers/dryers and manage linens; report damages.

Skills

Fluent English

Job description

Sonesta Miami Airport, FL Job Id R-0074315

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

We’re People People. Are you?

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction.

What you’ll be doing

DUTIES AND RESPONSIBILITIES:

• Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.


• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.


• Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc.


• Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.


• When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers’ guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor.


• Minimize waste of supplies and amenities within all areas of housekeeping.


• May regularly assist with deep cleaning projects.


• Report needed repairs or unsafe conditions to supervisor.


• Handle all lost and found items according to established procedures.


• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.


• Ensure compliance with federal, state and local laws regarding health and safety services.


• Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS:

• Some previous housekeeping experience preferred.


• Previous background from the extended stay industry preferred.


• Ability to speak, read, and write fluent English is preferred; other languages beneficial.


• Basic reading, writing and mathematical abilities are preferred.


• Frequently standing up, bending, climbing, kneeling, and moving about the facility.


• Carrying, lifting or pulling items weighing up to 75 pounds.


• Will be required to regularly use commercial cleaning chemicals.


• Will be required to work mornings, evening, weekends, and holidays.

Anticipated Pay Range & Additional Job Information

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

Here’s a snapshot of what we offer:

• Medical, Dental & Vision Insurance


• Health Savings Account (HSA) with Company Match


• 401(k) Retirement Plan with Company Match


• Paid Vacation & Sick Time


• Paid Parental Leave


• Company-Paid Life Insurance


• Company-Paid Short-Term & Long-Term Disability


• Hospital Indemnity, Critical Illness & Accident Insurance


• Educational Assistance


• Sonesta Hotel Discounts (yes, you’ll want to use these )


• Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Join us as a Room Attendant and play a key role in maintaining the cleanliness and comfort of guest rooms and public spaces at Sonesta International Hotels. You will ensure guest satisfaction through attentive service and adherence to established standards. Ideal for individuals with a passion for hospitality and a commitment to quality service.

Take on the role of Housekeeping Supervisor, overseeing housekeeping and laundry operations to ensure high standards of cleanliness and guest satisfaction. Oversee room inspections, train attendants, and perform cleaning duties throughout the hotel. Ideal for candidates with supervisory experience in housekeeping and strong organizational skills.

Join us as a Room Attendant and help create welcoming, clean, and guest‑ready rooms for our guests. You will ensure all areas are spotless and organized, supporting a high standard of hospitality. Ideal for dependable individuals who thrive in fast‑paced environments and enjoy working with people.

Take on the role of Room Attendant and help ensure guest rooms and hotel spaces are spotless, refreshed, and welcoming. You will maintain cleanliness and organization, support guest satisfaction, and work efficiently in a fast‑paced hospitality environment. Ideal for dependable, detail‑oriented individuals passionate about hospitality.

Exciting opportunity for a House Attendant to support the Housekeeping Management Team by assisting with linens delivery, cleaning public areas, and maintaining cleanliness throughout the hotel. Ideal for candidates with a passion for hospitality and attention to detail.