Room Attendant

Highgate; Louisville (KY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company seeks a Room Attendant to maintain the cleanliness and appearance of guestrooms at the Residence Inn Louisville. The role involves thorough cleaning, guest interaction, and ensuring guest satisfaction. Ideal candidates possess a high school diploma, good communication skills, and are able to perform physical tasks related to the job.

Qualifications

• Ability to exert up to 50 pounds occasionally.
• Ability to stand for entire shift.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete pre-cleaning duties, including guest supplies and linen setup.
• Report missing items and maintenance issues to supervisor.

Skills

Effective verbal communication

Effective written communication

Education

High School diploma or equivalent

Job description

Compensation Type: Hourly

Company Overview: Highgate is a premier real estate investment and hospitality management company recognized as an industry innovator. It is a leading player in U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, with expanding operations in Europe, Latin America, and the Caribbean. The company's global portfolio exceeds $20 billion in assets and generates over $5 billion in revenue. Highgate provides guidance throughout all stages of the hospitality property cycle and develops bespoke hotel brands, utilizing industry-leading revenue management tools. The company has offices in London, New York, Dallas, and Seattle.

Location: Residence Inn Louisville, 120 N. Hurstbourne Pkwy, Louisville, KY 40222

Overview: The Room Attendant maintains clean and attractive guestrooms, providing attentive and courteous service to guests.

Responsibilities:

1. Thoroughly clean guestrooms according to standards.
2. Complete pre-cleaning duties, including guest supplies, cleaning supplies, and linen setup.
3. Remove trash and dirty linen from guestrooms and hallways.
4. Keep hallways, public areas, and closets clean and vacuumed.
5. Restock housekeeping carts for the next day.
6. Replenish chemical bottles.
7. Report missing items and maintenance issues to the supervisor/manager.
8. Handle Lost and Found items according to standards.
9. Ensure guest satisfaction.

Qualifications:

• High School diploma or equivalent preferred.
• Ability to exert up to 50 pounds occasionally and 20 pounds frequently.
• Ability to stand for entire shift.
• Effective verbal and written communication skills in a friendly and courteous manner.