Room Attendant

Ensemble; Long Beach (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Maya in Long Beach is seeking a full-time, Room Attendant to join the Housekeeping team. Responsible for the overall cleanliness of assigned rooms/suites. Reports maintenance deficiencies in order to maintain rooms/suites in compliance with standards.

The position requires physical fitness to move equipment, stock supplies, greet guests, and follow safety procedures. Prior housekeeping experience is preferred and a high school diploma or equivalent is recommended.

Qualifications

• Ability to arrive at work on time and when scheduled.
• Physically able to move large objects such as carts, large bags of linen, and ironing boards.
• Physically able to operate cleaning equipment such as vacuum cleaners, brooms, spray bottles.
• Ability to read and recognize room/suite numbers.
• Ability to communicate effectively with guests and team members verbally or in written form.
• Ability to learn, follow, and enforce standards for cleanliness as they apply to all aspects of the suite.
• Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.

Responsibilities

• Clean rooms/suites, as assigned, which includes making beds, cleaning bathrooms, dusting, vacuuming, and washing windows/tracks. Reports rooms as clean and available. Reports maintenance deficiencies to maintain the room in compliance with hotel standards.
• Strip dirty linens/towels and remove used amenities from the room/suite.
• Check the maid cart for supplies; stock as needed.
• Greets guests immediately with friendly/sincere acknowledgement.
• Replenish linen and guest amenities.
• Clean balconies, if applicable.
• Respond to special requests by guests (such as providing extra amenities or service time requests).

Skills

Punctuality

Physical strength

Communication

Reading room numbers

Cleanliness standards

Safety procedures

Education

High School diploma or equivalent

Tools

Vacuum cleaners

Mops/Brooms

Job description

Description

SUMMARY

The Maya in Long Beach is seeking a full-time, Room Attendant to join their Housekeeping team. Responsible for the overall cleanliness of assigned rooms/suites. Reports maintenance deficiencies in order to maintain rooms/suites in compliance with standards.

ESSENTIAL FUNCTIONS

• Clean rooms/suites, as assigned, which includes making beds, cleaning bathrooms, dusting, vacuuming, and washing windows/tracks. Reports rooms as clean and available. Reports maintenance deficiencies to maintain the room in compliance with hotel standards.
• Strip dirty linens/towels and remove used amenities from the room/suite.
• Check the maid cart for supplies; stock as needed.
• Greets guests immediately with friendly/sincere acknowledgement.
• Replenish linen and guest amenities.
• Clean balconies, if applicable.
• Respond to special requests by guests (such as providing extra amenities or service time requests).

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Assists co-workers, as requested
• Provide customer service to guests, including information about hotel services, activities, and local attractions.
• Attend required meetings.

JOB TYPE

• Full-Time
• Union

Requirements

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY

• Ability to arrive at work on time and when scheduled.
• Physically able to move large objects such as carts, large bags of linen, and ironing boards.
• Physically able to operate cleaning equipment such as vacuum cleaners, brooms, spray bottles
• Ability to read and recognize room/suite numbers.
• Ability to communicate effectively with guests and team members verbally or in written form.
• Ability to learn, follow, and enforce standards for cleanliness as they apply to all aspects of the suite.
• Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.

EDUCATION

High School graduate or equivalent preferred

EXPERIENCE

6 months to 1 year of cleaning experience in housekeeping or janitorial services preferred.