Room Attendant

Peachtree Group; Livonia (MI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical, dental, vision, disability, &

Life insurance

401(k) retirement match

Paid Holidays and Paid Time Off

Job summary

Peachtree Group in Livonia, MI seeks a Room Attendant to own daily housekeeping operations, ensuring guest rooms and common areas meet hotel standards and guest expectations. You will communicate with guests and collaborate with housekeeping staff to deliver exceptional service.

This role emphasizes teamwork, adherence to procedures, and responsive guest assistance. The position offers a benefits package and opportunities to contribute to a high-quality guest experience.

Qualifications

• Experience in hospitality or housekeeping preferred.
• Ability to follow established standards and procedures.

Responsibilities

• Clean and service assigned rooms per standards and procedures.
• Prepare rooms for guest arrival to hotel standards.
• Maintain and clean common areas of the hotel.
• Perform laundry duties as necessary.
• Stock and maintain housekeeping supply rooms.
• Ensure a high level of customer service at all times.
• Assist guests with requests and questions as needed.
• Report damages or repairs to management.
• Report lost and found items to the Housekeeping Manager.

Skills

Guest communication

Teamwork

Customer service

Job description

The Room Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department. Room attendants must be comfortable communicating with guests they encounter, as well as the Housekeeping staff to efficiently service guest rooms. Teamwork among all housekeeping staff, as well as the ability to perform the daily tasks required for the position, form the foundation on which each individual is able to develop and succeed within the department.

• Cleaning and servicing assigned rooms or areas according to established standards and procedures including
• Clean and arrange guest rooms to hotel standards for guest arrival
• Clean and maintain common areas of the hotel
• Perform laundry duties as necessary
• Stock and maintain housekeeping supply rooms
• Ensure a high level of customer service is performed at all times
• Assist guests with requests and questions as necessary
• Report any damages or repairs needed to management
• Report all lost and found items to the Housekeeping Manager

• Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance.
• We also offer a generous 401(k) retirement match.
• To support work-life balance, we provide Paid Holidays and Paid Time Off.
• Additional perks include access to our Employee Assistance Program and Fund.