Room Attendant

Holiday-Inn; Livonia (MI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement plan

Paid holidays

Paid time off

Employee assistance program

Job summary

Peachtree Group seeks a Room Attendant to manage daily housekeeping tasks in a hotel setting. You will clean and prepare guest rooms and common areas, liaise with guests and staff, and support the department's daily operations to ensure guest satisfaction.

The role emphasizes teamwork, reliability, and a strong service mindset, with benefits including a comprehensive package and opportunities for growth within the housekeeping team.

Qualifications

• Must be able to communicate with guests and housekeeping staff.
• Deliver high levels of customer service and guest satisfaction.
• Collaborate effectively with team to service rooms and areas.

Responsibilities

• Cleaning and servicing assigned rooms or areas according to established standards and procedures including
• Clean and arrange guest rooms to hotel standards for guest arrival
• Clean and maintain common areas of the hotel
• Perform laundry duties as necessary
• Stock and maintain housekeeping supply rooms
• Ensure a high level of customer service is performed at all times
• Assist guests with requests and questions as necessary
• Report any damages or repairs needed to management
• Report all lost and found items to the Housekeeping Manager

Skills

Communication

Customer service

Teamwork

Job description

Description

The Room Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department. Room attendants must be comfortable communicating with guests they encounter, as well as the Housekeeping staff to efficiently service guest rooms. Teamwork among all housekeeping staff, as well as the ability to perform the daily tasks required for the position, form the foundation on which each individual is able to develop and succeed within the department.

• Cleaning and servicing assigned rooms or areas according to established standards and procedures including
• Clean and arrange guest rooms to hotel standards for guest arrival
• Clean and maintain common areas of the hotel
• Perform laundry duties as necessary
• Stock and maintain housekeeping supply rooms
• Ensure a high level of customer service is performed at all times
• Assist guests with requests and questions as necessary
• Report any damages or repairs needed to management
• Report all lost and found items to the Housekeeping Manager

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Qualifications

Behaviors

Preferred

Innovative

Consistently introduces new ideas and demonstrates original thinking

Dedicated

Devoted to a task or purpose with loyalty or integrity

Motivations

Goal Completion

Inspired to perform well by the completion of tasks

Flexibility

Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.