Room Attendant

Brandt Holdings Co; Lincoln (RI); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading hospitality company is seeking a dedicated Room Attendant who will enhance guest experiences through thorough cleaning and maintenance of rooms. The ideal candidate will possess strong attention to detail and the ability to work in a fast-paced environment. Responsibilities include stocking supplies, cleaning rooms, and responding to guest requests. Join a company that values its employees with multiple benefits and opportunities for growth.

Benefits

PTO with immediate accrual

Access 50% of wages before payday

Discount program for travel and entertainment

Worldwide hotel discounts

Health Insurance

Dental Insurance

Vision Insurance

401(k) with immediate match

Double Time for Holidays Worked

Employee Assistance Program (EAP)

Qualifications

• Knowledge of housekeeping and laundry operations.
• Ability to understand basic English.
• Demonstrate genuine care for customers.

Responsibilities

• Clean guest rooms including bathrooms and amenities.
• Stock housekeeping cart and respond to guest requests.
• Perform deep cleaning tasks as needed.

Skills

Attention to Detail

Customer Care

Ability to Prioritize

Fast Paced Work

Education

Basic English understanding

Tools

Cleaning Chemicals Knowledge

Laundry Equipment Knowledge

Vacuums

Job description

As Room Attendant, you will be a vital part of the overall guest experience. You will be responsible for cleaning and preparing rooms for our overnight guests. A well-prepared room is one that is clean, fully stocked, and in good working order, which allows us to deliver an exceptional experience for our guests. If you have great attention to detail, take direction well, and like to follow a consistent routine, this might be just the job for you!

RESPONSIBILITIES

• Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies.
• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash.
• Change and replenish bed linens, towels and other guest amenities, as needed.
• Clean other designated areas when assigned, including, but not limited to restrooms, public areas, offices, and meeting rooms.
• Ensure all hotel property is in working order. Report missing articles, damage, or mechanical problems to management or supervisor, as necessary.
• Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Turn in and log all guest property left in room or other public space.
• Attend pre-shift meetings to learn assignments and the day’s tasks.
• Perform deep cleaning tasks, as needed (for example flip mattresses, move furniture).
• Ensure all rooms/assigned tasked are completed with the allotted MPR’s.

QUALIFICATIONS

• Knowledge of housekeeping and laundry operations and procedures.
• Knowledge of proper use and storage of cleaning chemicals.
• General knowledge of equipment such as vacuums, commercial washers and dryers.
• Able to understand and speak some of the English language.
• Able to prioritize work assignments.
• Demonstrate genuine care for customers and employees.
• Able to work in fast paced environment

BENEFITS

• PTO with immediate accrual
• Access 50% of your wages prior to payday
• Discount program for car rentals, travel, entertainment, etc.
• Hotel Discounts Worldwide
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life/AD&D and Supplemental Life Insurance
• Voluntary Options – Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal
• Employer Sponsored Long-Term Disability Coverage
• 401(k) with immediate match
• Double Time for Holidays Worked
• Health Savings Account
• Employee Assistance Program (EAP)
• Dependent Care FSA