Room Attendant

Burnham Nationwide, Inc.; Lincoln (RI); On-site; USD 27,000 - 34,000; Full time

Job summary

A leading company in hospitality is seeking a dedicated Room Attendant to ensure the cleanliness and preparation of guest rooms for an exceptional experience. This role is ideal for individuals who thrive in fast-paced environments and possess a keen eye for detail. Responsibilities include cleaning rooms, stocking supplies, and addressing guest needs, all contributing to a welcoming atmosphere. Benefits include immediate access to wages, health insurance, and paid time off, making this opportunity attractive for those looking to build a career in hospitality.

Benefits

PTO with immediate accrual

Access 50% of your wages prior to payday

Hotel Discounts Worldwide

Health Insurance

401(k) with immediate match

Qualifications

• Knowledge of housekeeping operations and proper cleaning procedures.
• Able to understand and speak English.
• Demonstrate genuine care for guests and colleagues.

Responsibilities

• Clean and prepare guest rooms including making beds and cleaning bathrooms.
• Stock housekeeping cart with supplies for daily rounds.
• Respond to guest requests in a hospitable manner.

Skills

Attention to detail

Prioritization

Customer care

Fast-paced work

Tools

Cleaning chemicals

Commercial cleaning equipment

Job description

As Room Attendant, you will be a vital part of the overall guest experience. You will be responsible for cleaning and preparing rooms for our overnight guests. A well-prepared room is one that is clean, fully stocked, and in good working order, which allows us to deliver an exceptional experience for our guests. If you have great attention to detail, take direction well, and like to follow a consistent routine, this might be just the job for you!

RESPONSIBILITIES

• Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies.
• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash.
• Change and replenish bed linens, towels and other guest amenities, as needed.
• Clean other designated areas when assigned, including, but not limited to restrooms, public areas, offices, and meeting rooms.
• Ensure all hotel property is in working order. Report missing articles, damage, or mechanical problems to management or supervisor, as necessary.
• Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Turn in and log all guest property left in room or other public space.
• Attend pre-shift meetings to learn assignments and the day’s tasks.
• Perform deep cleaning tasks, as needed (for example flip mattresses, move furniture).
• Ensure all rooms/assigned tasked are completed with the allotted MPR’s.

QUALIFICATIONS

• Knowledge of housekeeping and laundry operations and procedures.
• Knowledge of proper use and storage of cleaning chemicals.
• General knowledge of equipment such as vacuums, commercial washers and dryers.
• Able to understand and speak some of the English language.
• Able to prioritize work assignments.
• Demonstrate genuine care for customers and employees.
• Able to work in fast paced environment

BENEFITS

• PTO with immediate accrual
• Access 50% of your wages prior to payday
• Discount program for car rentals, travel, entertainment, etc.
• Hotel Discounts Worldwide
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life/AD&D and Supplemental Life Insurance
• Voluntary Options – Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal
• Employer Sponsored Long-Term Disability Coverage
• 401(k) with immediate match
• Double Time for Holidays Worked
• Health Savings Account
• Employee Assistance Program (EAP)
• Dependent Care FSA