Room Attendant

BBL LENOX HOTEL GROUP LLC; Lenox (MA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

401K Investment

Referral Bonus

Associate Development Plan

Opportunities for Internal Promotion

Medical, Dental, Vision, Voluntary, FS

A and HSA Account options

Associate Travel Program Discounts

Job summary

BBL LENOX HOTEL GROUP LLC in Lenox, MA is seeking a Room Attendant to maintain cleanliness and comfort for guests. Weekend and holiday availability is required to support high occupancy periods.

You will stock supplies, complete room reports, and assist with additional housekeeping tasks while upholding safety and security standards across the property.

Qualifications

• High school diploma or equivalent preferred.
• Able to lift 30-40 lbs and stand for long periods.
• Detail-oriented and reliable.

Responsibilities

• Cleans and prepares guest rooms to hotel standards.
• Stocks carts with supplies and maintains inventory.
• Completes the Daily Room Attendant Report and reports maintenance issues.
• Maintains security by following procedures and reporting suspicious activity.
• Assists Executive Housekeeper with additional tasks.
• Keeps work area clean and organized.
• Addresses guest complaints promptly.

Skills

Honesty

Dependable

Attention to detail

Stamina

Education

High school diploma or equivalent

Job description

COME AND JOIN OUR AMAZING TEAM!Weekend and holiday availability required.We are pleased to share the benefit options that we offer:Paid Time Off401K InvestmentReferral BonusAssociate Development Plan OpportunitiesInternal Promotion OpportunitiesMedical, Dental, Vision, Voluntary Benefits, FSA and HSA Account options available to Full-Time associatesAssociate Travel Program DiscountsRoom Attendant maintains cleanliness standards for all hotel guest rooms and/or other assigned areas in a timely and organized manner to ensure guest satisfaction. Job requirements include, must be unquestionably honest and dependable. High school diploma or equivalent preferred. Physical requirements include standing, speaking, hearing, reading, writing, able to carry between 30-40 lbs., walking, lifting and carrying, reaching overhead, pushing, pulling, bending and able to walk stairs.Duties to include, but not limited to:Cleans and prepares guest rooms for occupancy through proper application of company specified cleaning procedures.Maintains and stocks carts with specified quantities of required supplies to adequately clean assigned rooms.Completes the Room Attendant Daily Report, correctly identifies the status of each assigned room, and reports any maintenance problems or product shortages.Maintains security for guests and property by keeping room doors locked at all times; reporting any suspicious activity by guests or others; properly labeling lost and found articles and turning them in to the hotel; observing all other security and safety regulationsPerforms other tasks as assigned by the Executive Housekeeper, (i.e. delivering or returning on-loan equipment, vacuuming corridors, cleaning public or employee restrooms, washing windows, working in the laundry, checking rooms, or training other employees, etc.)Maintain a clean, neat and orderly work area.Promptly and courteously handle guest complaints when needed.Keeps linen room locked and linen cart neat and organized according to standards.Reports lost and found articles to supervisor.