Room Attendant

Commonwealth Hotels; Knoxville (TN); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Same day pay

Flexible spending accounts

Vacation

Personal days

Holiday pay

Hotel discounts

Food and beverage discounts

Online training courses

Employee Assistance Program

Jury duty leave

Bereavement leave

Job summary

Commonwealth Hotels' Aloft Knoxville West is seeking a Hotel Housekeeper or Hotel Room Attendant to maintain clean, comfortable guest rooms and deliver friendly, professional service in a fast-paced hotel environment.

This role offers growth in a lively property with benefits including medical, dental, and vision coverage, a 401(k) match, same-day pay, paid time off, discounts for travel, online training, and employee assistance—creating a welcoming, team‑oriented culture.

Qualifications

• High school diploma or equivalent.
• Demonstrated experience focusing on guest satisfaction.
• Excellent time management and organizational skills in a fast-paced environment.
• Strong ability to interact with guests and work well with teammates.

Responsibilities

• Clean and sanitize guest rooms, make beds, change linens, dust, vacuum, and clean bathrooms.
• Restock amenities and supplies.
• Inspect rooms and report maintenance issues.
• Assist in cleaning and maintaining public areas.
• Follow safety procedures to ensure a safe guest environment.
• Provide courteous and professional guest service.
• Handle laundry and deliver linens.
• Monitor inventory of cleaning supplies and restock as needed.
• Prepare rooms for new guests meeting standards.

Job description

Join Our Team at the Aloft Knoxville West

The Aloft Knoxville West is seeking a Hotel Housekeeper, Hotel Guest Room Attendant, or Hotel Room Attendant.

About Us:

Aloft Knoxville West is a dynamic and energetic hotel where staff members are recognized for their excellence, creating a lively atmosphere. The hotel offers various engaging experiences, including a vibrant WXYZ bar, poolside relaxation, a cozy fire pit, and live music. The inclusive environment attracts a diverse crowd, making it a fun place to work. They are inviting creative and energetic individuals to join their team.

Why This Role?

Working as a hotel housekeeper, hotel guest room attendant, or hotel room attendant at Aloft Knoxville West offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence and providing growth opportunities. Associates enjoy working in a vibrant atmosphere with diverse guests, live music events, and a welcoming, creative culture. It is a great place to thrive professionally while contributing to an engaging guest experience.

What's In It for You?

• Comprehensive Benefits: Medical, Dental, and Vision
• Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts
• Time Off: Vacation, Personal Days, and Holiday Pay
• Exclusive Discounts: Hotel, food, and beverage savings for personal travel
• Professional Growth: Online training courses
• Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more

Key Responsibilities for the Hotel Housekeeper, Hotel Room Attendant, or Hotel Guest Room Attendant include:

• Cleaning and Sanitizing: Thoroughly clean guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
• Restocking Supplies: Replenish guest room amenities such as toiletries, towels, coffee, and other items as needed.
• Inspecting Rooms: Ensure all room equipment and furniture are in good working condition and report any maintenance issues.
• Maintaining Public Areas: Occasionally assist in cleaning and maintaining public areas such as hallways, lounges, and restrooms.
• Adhering to Safety Standards: Follow proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff.
• Guest Interaction: Provide courteous and professional service, addressing guest requests or concerns promptly and efficiently.
• Laundry Duties: Handle laundry services, including collecting, washing, folding, and delivering linens and towels.
• Inventory Management: Monitor and report inventory levels of cleaning supplies and amenities, ensuring timely restocking.
• Room Setup: Prepare rooms for new guests, ensuring they meet the hotel's standards of cleanliness and comfort.

What We Are Looking for in a Hotel Housekeeper, Hotel Room Attendant, and Hotel Guest Room Attendant:

• High school diploma or equivalent
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills in engaging with guests and collaborating seamlessly with team members.

Applicants should have the flexibility to work weekends & holidays

Why Commonwealth Hotels?

Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

Explore Our Hotel:

https://www.marriott.com/en-us/hotels/tysal-aloft-knoxville-west/overview/

At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer.

Employment decisions are based on qualifications, merit, and business needs.