Room Attendant

Waterford Group Llc; Hartford (CT); On-site; USD 28,000 - 34,000; Full time

Job summary

A leading hospitality company in Connecticut is hiring a Room Attendant to ensure a high standard of cleanliness and guest satisfaction. The ideal candidate will be detail-oriented and possess strong customer service skills while managing responsibilities independently. Join a supportive workplace with competitive benefits and opportunities for career growth.

Benefits

Health Insurance

Paid time off

401k Plan

Hotel Discounts

Pet Insurance

On Demand Pay

Qualifications

• Ability to work independently and as part of a team.
• Physical mobility and stamina required.
• Must pass a background check.

Responsibilities

• Clean and service guest rooms ensuring guest satisfaction.
• Respond to guest queries and requests.
• Maintain high cleanliness standards in public areas and guest rooms.

Skills

Customer service

Time management

Attention to detail

Job description

ABOUT US

At Waterford Hotel Group, we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

Room Attendant Overview:

First impressions are everything! As a Room Attendant with Waterford Hotel Group, you will have the opportunity to create lasting memories for every guest, ensuring guest rooms are comfortable, inviting, and clean. A housekeeping room attendant promotes a positive image of the property, ensuring a memorable guest experience.

What you will be doing:

Room attendants are responsible for cleaning and servicing guest rooms to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean and address all guest requests.

Responsibilities include:

• Greeting guests and responding to queries.
• Changing bed linen and making beds.
• Replacing used towels and other bathroom amenities, such as shampoo and soap.
• Sweeping and mopping floors.
• Vacuuming carpets.
• Dusting and polishing furniture.
• Emptying trash containers.
• Cleaning public areas, such as corridors.
• Reporting any technical issues and maintenance needs.
• Updating the status of guest rooms to Supervisors or Managers.
• Returning and restocking cleaning supplies at shift end.

Job Requirements:

• A keen eye for detail, time management, and great customer service skills.
• Pleasant and friendly demeanor.
• Ability to work as a team and independently.
• Flexible working hours.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Must pass a background check.
• Ability to follow instructions.

WATERFORD HEALTH AND WELLNESS

Health Insurance is available on the first of the month after hire! We value the health and wellness of you and your family. Full-time associates can enroll in medical, dental, and vision coverage. Part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. There are numerous supplemental insurances to choose from. We know life gets in the way, and you deserve to recharge.

Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stay with us for five years or more, enjoy paid days off for your birthday and employment anniversary!

EXCITING EXTRAS

On Demand Pay: Why wait for payday – get your pay when you need it, 24/7.

Pet Insurance: We cover the whole family, and all associates are eligible for discounted pet insurance.

401k Plan: Start planning for your future now.

Hotel Discounts: One of the biggest industry perks.

Shoes for Crew: All associates are eligible for a shoe subsidy through Shoes for Crews.

For more information, please visit our website at waterfordhotelgroup.com

EOE/M/F/D/V