Room Attendant

LBA Hospitality; Fayetteville (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Quarterly bonus

Paid time off

401k with employer match

DailyPay option

Hotel discounts

Competitive wages

Job summary

LBA Hospitality is seeking a Room Attendant to clean and prepare guest rooms to brand standards while protecting guest privacy. You will organize supplies, assist with safety procedures, and provide friendly, professional service to guests and coworkers.

On-site role with varied shifts, including weekends and holidays. Prior housekeeping or cleaning experience is preferred; high school diploma or equivalent is a plus. Join a team focused on cleanliness and guest comfort across the property.

Qualifications

• Experience in housekeeping or cleaning in a hotel or similar setting preferred.
• Ability to work independently and as part of a team.
• Must follow safety procedures and maintain guest privacy.

Responsibilities

• Clean vacant and occupied guest rooms to quality standards.
• Make beds, replace linens and towels, clean bathrooms, dust, vacuum, and restock supplies.
• Follow procedures, checklists, and sanitation requirements.
• Organize linens, supplies, and equipment safely.
• Report maintenance issues, safety hazards, or discrepancies promptly.
• Respond to guest requests courteously and promptly.
• Maintain public areas and back-of-house spaces as needed.
• Maintain professional appearance and adhere to uniform standards.

Skills

Detail-oriented

Dependable

Team player

Guest service

Education

High school diploma

Tools

Quore

Hotel Effectiveness

Job description

Description

LBA Hospitality is hiring! Benefits available to all associates include: a quarterly bonus program, paid time off (PTO and holidays), 401k with Employer Match, Option to be paid daily with DailyPay, competitive wages, hotel discounts, and so much more!

Join our hospitality team and help create a clean, comfortable, and welcoming experience for every guest. The Room Attendant cleans and prepares guest rooms according to LBA and brand standards while organizing supplies, protecting guest privacy, and providing friendly, professional service.

Key Responsibilities

• Clean vacant and occupied guest rooms thoroughly and within established quality and productivity expectations.
• Make beds, replace linens and towels, clean bathrooms, dust, vacuum, remove trash, and replenish guest supplies.
• Follow established housekeeping procedures, training checklists, sanitation requirements, and periodic deep-cleaning schedules.
• Properly handle and organize linens, supplies, chemicals, and housekeeping equipment.
• Inspect rooms for cleanliness and promptly report maintenance concerns, safety hazards, damages, or discrepancies.
• Respond promptly and courteously to guest requests or questions.
• Help maintain public areas, restrooms, stairwells, breakrooms, and back-of-house areas when assigned.
• Maintain guest privacy and follow all safety, security, key-control, and emergency procedures.
• Use required hotel systems and communication tools, such as Quore or Hotel Effectiveness.
• Maintain a clean, professional appearance consistent with uniform and grooming standards.
• Perform other related duties within the associate’s training and capabilities.

Requirements

Qualifications

• Previous housekeeping or cleaning experience in a hotel, hospital, residential, or care-facility environment is preferred.
• High school diploma or equivalent preferred. Dependable, trustworthy, detail-oriented, and committed to excellent guest service.
• Ability to work independently and as part of a team, follow established procedures, and manage multiple priorities.
• Ability to learn and use job-related technology and communicate professionally with guests and coworkers.

Physical and Scheduling Requirements

• With or without reasonable accommodation, the associate must be able to stand and walk for extended periods; bend, stretch, reach, crawl, and kneel; lift or carry up to 30 pounds; and push or pull up to 60 pounds.
• This on-site position may require varied shifts, including weekends and holidays.
• Employment may be subject to job-related screening consistent with company policy and applicable law.