Room Attendant

Sage Hospitality Group; Denver, Mountain View (CO, CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their team as Housekeepers. In this role, you will be responsible for ensuring guest rooms are cleaned to the highest standards, contributing to exceptional guest experiences. You'll work in a dynamic environment, where your efforts help maintain a welcoming atmosphere for guests. With no formal education required, this position is perfect for those looking to start a career in hospitality. Enjoy a fun work environment with various benefits, including discounted hotel rates and a referral program. If you have a passion for cleanliness and hospitality, this opportunity is for you!

Benefits

Employee Referral Program

Free Monthly RTD EcoPass

Sage Savings Spot Deals

Discounted Hotel rates

Medical, Dental, Vision

401K & Flex Spending Account

Paid time off

Fun work environment

Qualifications

• Basic knowledge of cleaning principles and equipment is essential.
• Ability to follow instructions and communicate effectively.

Responsibilities

• Cleans and prepares guest rooms to meet cleanliness standards.
• Maintains cleaning carts and storerooms for efficiency.
• Inspects room equipment and ensures safety for guests.

Skills

General cleaning principles

Use of cleaning products

Operation of standard cleaning equipment

Verbal communication

Written communication

Education

No formal education required

Job description

Why us?

Hilton Denver City Center is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Overview

Cleans and prepares guest rooms by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.

Responsibilities

• Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
• Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times.
• Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.
• Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.
• Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
• Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
• Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled.
• Lifts mattresses to check for soil between mattresses and under bed.
• Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows.
• Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas.
• Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
• Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.
• Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs other duties as assigned, requested or deemed necessary by management.

Qualifications

Education/Formal Training

No formal education or training required.

Experience

None required.

Knowledge/Skills

• Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
• Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift up to 50lbs. continually throughout a shift.
• Must be able to push, pull and move levers, equipment and furniture throughout a shift.
• Must be able to work with arms raised above head throughout a shift.
• Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.
• Ability to identify minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.

Environment

• Prolonged strenuous physical activity in indoor climate-controlled environment.
• Excessive heat and humidity in laundry. Inside 95% of shift.

Benefits

Employee Referral Program - $500 to $1000 based on position!

Free Monthly RTD EcoPass - Full time Only

Sage Savings Spot Deals on furniture, electronics, cell phone plans, flowers, restaurants and much, much more!

Discounted Hotel rates at all Hilton & Sage managed Hotels & Restaurants

Medical, Dental, Vision, 401K & Flex Spending Account (FT Employees)

Paid time off for Vacation, Sick days and Holidays (FT Employees)

A fun work environment that encourages individuality, recognition, growth & development.

Salary

USD $20.00 - USD $20.00 /Hr.