Room Attendant

Cragun's Resort, Golf & Conference; Deerwood (MN); On-site; USD 17,000 - 30,000; Full time

Job summary

Cragun’s Resort, Golf & Conference in Deerwood, MN is seeking a Room Attendant to maintain guest rooms, cabins and common areas to resort standards. You will make beds, dust, vacuum, sanitize bathrooms, and restock amenities while delivering friendly service.

This full-time, on-site role requires attention to detail, physical stamina, and the ability to work weekends and holidays as needed. On-the-job training is provided, with a team that emphasizes safety, cleanliness, and guest satisfaction.

Qualifications

• Experience in housekeeping or hospitality is beneficial but not required.
• On-the-job training will be provided.
• Ability to stand, walk, bend, and lift for extended periods.
• Strong communication and guest service skills.
• Reliable attendance and punctuality, with flexibility for weekends/holidays.

Responsibilities

• Clean and maintain guest rooms, cabins, and common areas to resort standards.
• Make beds, dust, vacuum, and sanitize bathrooms; replenish amenities.
• Handle laundry tasks including linens and towels.
• Restock supplies and report maintenance issues as needed.
• Ensure spaces are safe, clean, and welcoming for guests.
• Interact with guests professionally and respond to requests as needed.

Skills

Housekeeping

Laundry

Communication

Physical stamina

Reliability

Flexibility

On-the-job training

Job description

Company Description Cragun’s Resort, Golf & Conference is a premier year-round destination in the Brainerd Lakes Area, offering a classic Minnesota lake experience with modern hospitality. As the largest resort on Gull Lake, it provides a wide range of accommodations, from lakeside hotel rooms to private cabins and group retreats, designed for all types of travelers and seasons. Guests enjoy extensive outdoor activities, including a mile-long sandy beach, boating, fishing, watersports, snowmobiling, cross-country skiing, hiking, and biking, as well as indoor recreation at the Sports Centre. The resort is also home to the award-winning Legacy Courses, featuring 45 holes designed by Minnesota golf legend and PGA TOUR Pro Tom Lehman, making it a sought-after Midwest golf destination. Team members join a dynamic environment focused on memorable guest experiences and high-quality service.

Role Description The Room Attendant is a full-time, on-site role based at Cragun’s Resort in Deerwood, MN. This position is responsible for cleaning and maintaining guest rooms, cabins, and common areas to resort standards, including making beds, dusting, vacuuming, sanitizing bathrooms, and replenishing amenities. Day-to-day tasks include handling laundry such as linens and towels, restocking supplies, reporting maintenance issues, and ensuring all spaces are safe, clean, and welcoming. Room Attendants interact with guests in a professional and courteous manner, responding to requests and assisting with any housekeeping-related needs. The role requires attention to detail, consistent adherence to safety and cleanliness protocols, and the ability to work efficiently both independently and as part of a team.

Qualifications

• Housekeeping and Clean Rooms skills, with the ability to follow established cleaning procedures and maintain high standards of cleanliness.
• Laundry skills, including handling, sorting, and caring for linens and towels according to resort guidelines.
• Strong Communication and Customer Service skills to interact professionally with guests and team members.
• Ability to stand, walk, bend, and lift for extended periods, and to manage repetitive tasks in a fast-paced environment.
• Reliability in attendance and punctuality, with flexibility to work weekends, holidays, and varying shifts as needed.
• Previous housekeeping or hospitality experience is beneficial but not required; on-the-job training will be provided.
• Commitment to safety, respect for diverse colleagues and guests, and adherence to resort policies and procedures.