Room Attendant

The Crawford Hotel, Denver Union Station; Cypress (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant team at a unique hotel located above the historic Denver Union Station. This role focuses on maintaining cleanliness and guest satisfaction in a dynamic environment. You will ensure that guest rooms and public areas are spotless, contributing to unforgettable experiences for visitors. With a commitment to excellence, this position offers a chance to grow within a supportive culture that values individuality and adventure. Enjoy competitive benefits and the opportunity to make your mark in a renowned destination, where every day brings new stories and connections.

Benefits

Complementary RTD EcoPass

Medical, dental, & vision insurance

Health savings and flexible spending accounts

Paid time off for vacation, sick time, and holidays

401(k) program with employer matching

Employee Assistance Program

Tuition Reimbursement

Great discounts on Hotels, Restaurants, and more

Employee Referral Bonus Program

Qualifications

• Basic knowledge of cleaning principles and cleaning products is required.
• Ability to follow verbal and written instructions.

Responsibilities

• Cleans and prepares guest rooms to ensure guest satisfaction.
• Maintains cleanliness of public areas and hallways.
• Restocks guest room supplies and amenities.

Skills

General cleaning principles

Use of cleaning products

Operation of standard cleaning equipment

Verbal and written communication

Education

No formal education or training

Job description

Why us?

Position Rate: $20.00 per hour

Job Close Date: June 1, 2025or until filled

At The Crawford Hotel, youre not just joining a teamyoure becoming part of the heartbeat of Denver. Perched above the historic Denver Union Station, were more than a hotel; were a destination where stories unfold, connections thrive, and history comes alive.Our team is driven by passion and purpose, delivering unforgettable experiences through attention to detail and a genuine passion for hospitality. We celebrate individuality, foster adventure, and take pride in making every moment extraordinary for our guestsand for each other.When you join us, you gain more than a job; you gain a place to grow, thrive, and make your mark at one of Denvers most iconic landmarks. With competitive benefits, a supportive culture, and opportunities to elevate your career, The Crawford Hotel is a one-of-a-kind destination for one-of-a-kind team members. Work where you belong.

A Rewarding Experience:

• Complementary RTD EcoPass
• Medical, dental, & vision insurance
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Paid time off for vacation, sick time, and holidays
• Eligible to participate in the Companys 401(k) program with employer matching
• Employee Assistance Program
• Tuition Reimbursement
• Great discounts on Hotels, Restaurants, and much more
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Job Overview

Cleans and prepares guest rooms by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.

Responsibilities

• Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
• Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times. Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.
• Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.
• Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
• Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
• Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled.
• Lifts mattresses to check for soil between mattresses and under bed.
• Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows.
• Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas.
• Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
• Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.
• Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs other duties as assigned, requested or deemed necessary by management

Qualifications

Education/Formal Training

No formal education or training

Experience

None

Knowledge/Skills

• Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
• Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift up to 50lbs. continually throughout a shift.
• Must be able to push, pull and move levers, equipment and furniture throughout a shift.
• Must be able to work with arms raised above head throughout a shift.
• Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.
• Ability to identify minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.

Environment

• Prolonged strenuous physical activity in indoor climate-controlled environment.
• Excessive heat and humidity in laundry. Inside 95% of shift.

Source: Hospitality Online