Room Attendant

Doubletree Columbia; Columbia (SC); On-site; USD 24,000 - 30,000; Full time

Job summary

The DoubleTree by Hilton is seeking a dedicated Room Attendant who will ensure cleanliness and provide exceptional service to guests. Responsibilities include cleaning rooms and bathrooms, responding to requests, and maintaining the supply of guest amenities. Applicants should possess a high school diploma and at least one year of housekeeping experience, along with a commitment to providing outstanding customer service in a team environment.

Benefits

Medical/Dental/Vision benefits

Generous PTO program

Qualifications

• At least one year of consecutive housekeeping experience.
• Ability to stand/walk for up to 8 hours.
• Ability to lift, pull and push moderate weight (minimum of 50 lbs)

Responsibilities

• Clean rooms as assigned and change linens.
• Respond to guest requests and report guest issues.
• Follow safety procedures and remain positive and helpful.

Skills

Housekeeping experience

Attention to detail

Customer service

Education

High School diploma or GED

Job description

Raines Co. - Your Future is Now

Position Summary: A Room Attendant at The DoubleTree by Hilton, delivers service excellence by creating a welcoming experience and both helpful and exceptional service. This position is responsible for maintaining a clean, comfortable, and inviting environment.

We offer Medical/Dental/Vision benefits, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Essential Job Functions

• Clean rooms as assigned.
• Change linens and make the beds.
• Thoroughly clean bathrooms.
• Sweep, vacuum, dust, mop, and pick up trash.
• Replenish guest amenities/toiletries.
• Load and organize cart, store properly at the end of each shift.
• Receive keys and assigned rooms – return at the end of each shift.
• Respond to guest requests and report guest issues.
• Follow proper lost and found procedures for items left behind in a guest room.
• Report any items in need of repair.
• Follow all safety procedures while working. Be effective and innovative in handling and solving problems in the workplace.
• Remain positive and helpful while keeping a steady pace.
• Act honorably, even when no one is watching.
• Passionately provide personalized guest service

Education

High School diploma or GED

Experience

At least one (1) yr of consecutive housekeeping experience

Hours Required

Scheduled days and times vary based on hotel needs. Must be able to work weekends and holidays.

Report to work on time and in proper uniform.

Physical Requirements

Ability to stand/walk for up to 8 hours.

Ability to lift, pull and push moderate weight (minimum of 50 lbs)

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.