Room Attendant

Highgate; Colorado Springs (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality management company is seeking a Room Attendant for their La Quinta Colorado Springs location. The role involves maintaining clean, attractive guestrooms and providing efficient service while ensuring guest satisfaction. Candidates should possess effective communication skills, a High School diploma, and the ability to handle physical tasks.

Benefits

Travel discounts at all our hotels.

Competitive benefits including medical coverage, dental, vision, and supplemental benefits.

Retirement 401(k) program available.

Qualifications

• High School diploma or equivalent preferred; hotel or related experience is a plus.
• Ability to exert up to 50 pounds of force occasionally and 20 pounds frequently.
• Ability to stand for the entire shift.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping carts.
• Ensure overall guest satisfaction.

Skills

Effective communication

Attention to detail

Education

High School diploma or equivalent

Job description

Compensation Type: Hourly

About Highgate Hotels

Highgate is a leading real estate investment and hospitality management company recognized as an industry innovator. The company operates in major U.S. cities including New York, Boston, Miami, San Francisco, and Honolulu, with expanding presence in the Caribbean and Latin America. Highgate offers expert guidance throughout all property cycle stages, from planning and development to recapitalization or sale. The company boasts a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, with contemporary programming and digital expertise. Utilizing industry-leading revenue management tools, Highgate effectively identifies and predicts market trends to maximize asset performance. The executive team comprises experienced hotel management leaders, making Highgate a trusted partner for top ownership groups and major hotel brands. Corporate offices are located in New York, Chicago, Dallas, London, Miami, and Seattle. More information can be found at www.highgate.com.

Position Location

La Quinta Colorado Springs - South/Airport

2750 Geyser Drive, Colorado Springs, CO 80906

Job Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Compensation & Benefits

• Pay Rate: $15.25 per hour (please verify the current rate and consider existing staff wages).
• Travel discounts at all our hotels.
• Competitive benefits including three tiers of medical coverage, dental, vision, and supplemental benefits for full-time associates.
• Retirement 401(k) program available to both full-time and part-time staff who qualify.
• Applications are ongoing. Apply at: www.highgate.com/careers

Responsibilities

1. Thoroughly clean guestrooms according to standards.
2. Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping carts.
3. Remove all trash and dirty linen from guestrooms and hallways.
4. Maintain cleanliness of hallways, public areas, and closets.
5. Restock housekeeping carts for the next day.
6. Replenish chemical bottles.
7. Report missing items (e.g., irons, hair dryers) to the Housekeeping Supervisor/Manager.
8. Report maintenance issues immediately.
9. Handle Lost and Found items according to standards.
10. Ensure overall guest satisfaction.

Qualifications

1. High School diploma or equivalent preferred; hotel or related experience is a plus.
2. Ability to exert up to 50 pounds of force occasionally and 20 pounds frequently.
3. Ability to stand for the entire shift.
4. Effective verbal and written communication skills in an attentive, friendly, courteous, and service-oriented manner.