Room Attendant

Spring Hill Suites; Clearwater (FL); On-site; USD 19,000 - 23,000; Full time

Job summary

SpringHill Suites Clearwater is hiring a Room Attendant to maintain cleanliness and appearance of guest rooms and provide friendly service. Responsibilities include stocking and changing linens, thorough cleaning, dusting and ensuring rooms pass inspection.

Qualifications include a High School Diploma or 1 year of related experience; prior hotel or customer service experience is preferred. Must be a team player, empathetic, organized and able to prioritize tasks.

Qualifications

• High School Diploma or at least 1 year of experience in a room attendant or related field.
• Previous hotel-related or customer service experience desired.
• Must be team oriented, empathetic, friendly and show initiative.
• Well organized and able to prioritize tasks.

Responsibilities

• Have detailed knowledge of and comply with all housekeeping policies, procedures, and standards.
• Remove and replace bed linen daily for checked out rooms; remake and replace linen for stayover guests.
• Clean room in its entirety including sweeping, vacuuming, and spot cleaning carpet as needed.
• Dust all furniture and other elements of the room including picture frames; headboards; lamps; TV and console; dresser; desk; air vents; windowsills; chair; closet area; and mirrors.
• After thoroughly cleaning the room, associate must leave the room as trained for inspection.
• Associate must immediately turn in to the housekeeping manager any items that are left behind by the guest.
• Associate must immediately inform the Executive Housekeeper or Room Inspector if you find that your room or any items have been damaged or if anything is unusual in your room.
• In all guest interactions associate must always be professional, accommodating, helpful and friendly.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Performs other duties as assigned.

Skills

Customer service

Teamwork

Empathy

Initiative

Organization

Prioritization

Education

High School Diploma

Job description

Job Details

Job Location: SpringHill Suites Clearwater - Clearwater, FL 33762 Position Type: Full-Time/Part-Time Salary Range: $14.00 - $16.35 Hourly Job Category: Customer Service Room Attendants are responsible maintaining the cleanliness and appearance of the hotel and guest rooms and providing guests with quality service in a timely and friendly manner. Room Attendants represent the hotel to all guests and complete daily duties and assigned projects utilizing the principles, policies, and standards of Hulsing Hotels.

Essential Duties & Responsibilities:

• Have detailed knowledge of and comply with all housekeeping policies, procedures, and standards.
• Remove and replace bed linen daily for checked out rooms; remake and replace linen for stayover guests.
• Clean room in its entirety including sweeping, vacuuming, and spot cleaning carpet as needed.
• Dust all furniture and other elements of the room including picture frames; headboards; lamps; TV and console; dresser; desk; air vents; windowsills; chair; closet area; and mirrors.
• After thoroughly cleaning the room, associate must leave the room as trained for inspection.
• Associate must immediately turn in to the housekeeping manager any items that are left behind by the guest.
• Associate must immediately inform the Executive Housekeeper or Room Inspector if you find that your room or any items have been damaged or if anything is unusual in your room.
• In all guest interactions associate must always be professional, accommodating, helpful and friendly.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Performs other duties as assigned.

Qualifications:

• High School Diploma or at least one (1) year of previous experience as a room attendant or another related field.
• Previous hotel-related or customer service experience desired.
• Must be team oriented, empathetic, friendly and show initiative.
• Well organized and able to prioritize tasks.