Room Attendant

Peachtree Group; Charlotte (NC); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Fund

Job summary

Peachtree Group is seeking a dependable Room Attendant to uphold our high housekeeping standards at our Charlotte property. You will clean and service guest rooms and public areas, assist guests, stock supplies, and report issues promptly to management.

The role requires reliability, courtesy, and a team-oriented approach to ensure guest comfort and satisfaction. Will follow procedures, maintain cleanliness, and support a safe, welcoming environment.

Qualifications

• Customer service aptitude and guest interaction skills.
• Strong communication with guests and staff to ensure seamless service.
• Ability to work as part of a housekeeping team and follow standards.

Responsibilities

• Clean and service assigned guest rooms and common areas.
• Stock and maintain housekeeping supplies.
• Assist guests with requests and questions as needed.
• Report damages or repairs to management.
• Report lost and found items to Housekeeping Manager.

Skills

Customer service

Communication

Teamwork

Attention to detail

Job description

The Room Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department. Room attendants must be comfortable communicating with guests they encounter, as well as the Housekeeping staff to efficiently service guest rooms. Teamwork among all housekeeping staff, as well as the ability to perform the daily tasks required for the position, form the foundation on which each individual is able to develop and succeed within the department.

• Cleaning and servicing assigned rooms or areas according to established standards and procedures including
• Clean and arrange guest rooms to hotel standards for guest arrival
• Clean and maintain common areas of the hotel
• Perform laundry duties as necessary
• Stock and maintain housekeeping supply rooms
• Ensure a high level of customer service is performed at all times
• Assist guests with requests and questions as necessary
• Report any damages or repairs needed to management
• Report all lost and found items to the Housekeeping Manager

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.