Room Attendant

TPG Hotels and Resorts; California (MD); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hospitality company is seeking a Room Attendant to maintain cleanliness and ensure a welcoming atmosphere in guest rooms and public areas. The role requires attention to detail and strong communication skills. Full-time employees enjoy various benefits, including health insurance and retirement plans.

Benefits

Health, Dental, and Vision Insurances

401(k) Retirement Plan

Paid Time Off

Hotel discounts

Qualifications

• Previous experience in housekeeping is a plus.
• Strong communication skills for interacting with guests.

Responsibilities

• Clean and tidy guest rooms according to established standards.
• Thoroughly clean and sanitize bathrooms.
• Interact professionally with guests.

Skills

Attention to detail

Communication

Knowledge of cleaning techniques

Job description

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Job Overview

The Room Attendant is a crucial member of the hospitality team responsible for maintaining cleanliness, order, and a welcoming atmosphere in guest rooms, public areas, and other designated spaces. They play a key role in ensuring guest satisfaction and a positive guest experience.

• Room Cleaning: Clean and tidy guest rooms according to established standards, including dusting, vacuuming, changing linens, and making beds.
• Bathroom Maintenance: Thoroughly clean and sanitize bathrooms, including fixtures, surfaces, and amenities.
• Surface Cleaning: Dust and wipe down furniture, surfaces, and decorative items in guest rooms and public areas.
• Restocking: Refill supplies such as toiletries, towels, and linens in guest rooms.
• Trash Removal: Empty trash bins and replace liners in guest rooms and common areas.
• Floor Care: Sweep, mop, and vacuum floors in guest rooms, hallways, and public spaces.
• Report Maintenance Issues: Identify and report any maintenance or repair needs to appropriate personnel.
• Lost and Found: Keep an eye out for lost items in guest rooms and public areas and report them to the supervisor.
• Guest Interaction: Interact professionally and courteously with guests, responding to their requests and inquiries as needed.
• Privacy and Security: Respect guests' privacy and maintain security standards by following established procedures.

Skills And Abilities

• Previous experience in housekeeping or a related role is a plus.
• Attention to detail, thoroughness, and knowledge of proper cleaning techniques, chemicals, and equipment.
• Ability to work independently and efficiently to complete assigned rooms, organize housekeeping carts, and all other tasks.
• Strong communication skills for interacting with guests and team members.
• Basic understanding of safety and sanitation practices.
• Flexibility to work nights, weekends, and holidays as needed.

Working Conditions & Physical Effort

Physical work is a primary part of many hotel and resort jobs. Requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed indoors with equipment and exposure to extreme temperatures, chemicals, dirt, fumes, and loud noises. Safety precautions and protective equipment are required.

Benefits

Benefits for full-time employees may include:

• Health, Dental, and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off, Vacation, and Holidays
• Employee Assistance Program
• Hotel discounts across the TPG portfolio and more!

*Benefits vary by location.*

Part-time benefits are also available.

Additional Information

Seniority level: Entry level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Hospitality

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