Room Attendant

Hotel Burbank

Burbank (CA)

On-site

USD 25,000 - 36,000

Full time

8 days ago

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Job summary

OSO Collection in the Los Angeles area seeks a dedicated hotel housekeeping professional in Burbank, CA. The role involves cleaning guest rooms and suites, servicing rooms to standards, and maintaining public areas. Pay starts at $22.00 per hour with shifts available day, evening, morning, and night.

OSHA safety practices apply; evening/weekend work may be required. Must be able to commute to Burbank. Experience in housekeeping is preferred; bilingual English/Spanish is a plus.

Qualifications

Basic written and verbal communication skills.
May be required to work nights, weekends, and/or holidays.
Bilingual (English/Spanish) preferred.

Responsibilities

Clean guest rooms and suites to established standards.
Service assigned rooms, make beds, dust, vacuum, and sanitize bathrooms.
Notify supervisor when service is complete and report any issues.
Assist with public areas cleaning and deep cleaning tasks as needed.
Report repairs or unsafe conditions to supervisor.
Respond to guest requests and ensure guest satisfaction.

Skills

Basic written communication skills

Willingness to work nights/weekends

Bilingual English/Spanish

Education

High School Diploma

Job description

Job Summary:

Clean guest rooms and/or suites in a timely and thorough manner to ensure complete guest satisfaction.

Duties and Responsibilities:

Practice, train and implement company policies, especially those relating to safe work practices in accordance with OSHA lll(Occupational Health and Safety Administration) standards

Room Attendant Responsibilities:

Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing the trash, etc. May include cleaning of the kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.
Notify supervisor when service is complete so rooms may be sold or occupied
Report any room unable to be serviced to supervisor according to established procedures i.e. repairs needed or unsafe conditions
Respond to guest complaints, special requests and ensure corrective action is taken to achieve guest satisfaction
Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
Report, turn in, and/or log all lost and found items according to established procedures
Promote teamwork and quality service through daily communication and coordination with other departments

Houseperson Responsibilities:

Remove all dirty linens from assigned Housekeeper carts and closet to transport to laundry area throughout the day
Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
Clean other areas such as public restrooms, fixtures, vending areas, storage areas and other public areas for assigned floors
Report to supervisor needed repairs or unsafe conditions
May regularly assist with deep cleaning projects and/or meeting setups and takedowns as needed

Laundry Attendant Responsibilities:

Receive soiled linens by bag, cart or chute from hotel floors and sort all articles by kind, color and degree of soil
Inspect all laundry and linens and record/report all damaged or stained items to supervisor and the designated log
Operate washers and dryers according to recommended capacity and other manufacturers’ guidelines
Ensure necessary chemicals are added in the correct quantities prior to wash cycles
Fold clean linens and store as appropriate
Operate linen feeder, sheet folder, towel folder and table linen ironing machines

Public Area Attendant Responsibilities:

Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, pillows, blankets, baby cribs, amenities, etc.) in a timely and efficient manner.
Maintains all public restrooms and public areas of the hotel in keeping with high standards of quality.
Cleans back-of-the-house areas as well as providing items or assistance to the hotel staff (such as checking the status of rooms, vacuuming, etc.)
Consistently monitor public areas to ensure a high standard of cleanliness throughout the hotel.
May regularly assist with deep cleaning projects
May have turndown duties
Perform other duties as assigned

Minimum Qualifications:

Basic written and verbal communication skills
May be required to work nights, weekends, and/or holidays

Preferred Qualifications:

High School Diploma
Some housekeeping experience in a hotel environment
Bilingual (English/Spanish)

Physical Requirements:

Frequently handling objects and equipment to maintain the facility
Frequently working in areas of high temperatures around heavy equipment
Frequently standing up and moving about the facility
Frequently bending, stooping, and kneeling,
Ability to carry, push, move and lift large, bulky and/or heavy objects up to 50 pounds and pulling up to 20 pounds
Ability to perform tasks that may require prolonged standing, walking, repetitive bending, and other physical activities

About Us

OSO Collection creates unique Los Angeles-area destinations that cultivate communities of the inspired. Existing at the intersection of lodging, work, and play, our vision is brought to life by a collective of kindred creative spirits. What you find at OSO is always Oh So Original. Welcome to our vibrant hub.

Job Type: Full time or Part-time

Pay: From $22.00 per hour

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