Room Attendant.

Spirehotels; BLOOMINGTON (MN); On-site; Full time

Job summary

A leading company in the hospitality sector is seeking a motivated Room Attendant to enhance guest experiences at their newly renovated hotel near Mall of America. The ideal candidate will excel in cleanliness and guest service, ensuring a welcoming home-away-from-home atmosphere. This full-time role offers a comprehensive benefits package, competitive wages, and a retention incentive.

Benefits

Retention incentive of $1,000

Medical, dental, and vision benefits

Hotel discounts

Early pay or earned wage access

Paid time off

Qualifications

• High school diploma or equivalent is required.

Responsibilities

• Provide exceptional service by addressing guest requests promptly.
• Ensure cleanliness by dusting, trash disposal, and refreshing linens.
• Prepare carts and report supply levels for seamless room cleaning.

Skills

Guest Service

Cleanliness Commitment

Engagement

Education

High school diploma or its equivalent

Job description

The Marriott Renaissance Hotel is seeking a creative and skilled guest-focused Room Attendant to join their team of fun-spirited team members! Our newly renovated 250+ room hotel with nearly 5,000 square feet of meeting space is conveniently located for business and leisure travelers.

Our property is just a short drive from the world-famous Mall of America. Some of our features include a full-service modern American Restaurant concept, featuring creatively crafted interpretations of Food and Beverage made with a Minnesota twist. Other amenities include our indoor heated junior Olympic-sized pool, whirlpool, and 24-hour fitness center, as well as a recent complete remodel of the property with a local Minnesotan theme.

SPIRE Hospitality is a management company that creates memorable guest experiences and delivers best-in-class service at our hotels and resorts nationwide. We ensure you have the support, tools, and opportunities to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package that includes EARLY PAY OR EARNED WAGE ACCESS (we get paid before payday) and medical, dental, and vision benefits through UNITE HERE Local 17, Minnesota’s Hospitality Union! The Pay Range is $17.34.58-$17.50, based on Experience and Paid time off, wellness programs, excellent hotel discounts, and much more.

In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping TEAM. You will be responsible for achieving and maintaining guest satisfaction by creating a home-away-from-home atmosphere. From the moment guests enter their room, the attendant ensures they experience a sense of relief and comfort.

Essential Job Functions:

• Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction.
• Ensure guest satisfaction includes promptly returning lost items or items accidentally left behind in our hotels.
• Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day.
• Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines perfectly.
• Report supply levels and equipment issues promptly to ensure seamless operations and guest satisfaction.
• This role has a $1,000 retention incentive: $250 on the 90th day of employment, $250 on the 6 th month of employment, and $500 on your first anniversary.

Physical Demands :

• Lift, carry loads weighing up to 50 lbs.
• Push and pull wheeled carts weighing up to 50 - 100lbs.
• Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces.
• Meet deadlines, including thoroughly cleaning a minimum of 13 rooms per day.

Qualifications:

Education:

• High school diploma or its equivalent.

Experience:

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans.

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.