Room Attendant

Hyatt Hotels; Bloomingdale (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hotel chain seeks a Room Attendant to maintain guestroom cleanliness and provide excellent service. Successful candidates will demonstrate strong communication and attention to detail. This role offers an opportunity to contribute to guest satisfaction in a dynamic work environment.

Qualifications

• Previous experience in a hotel or related field preferred.
• Ability to exert physical effort including heavy lifting.

Responsibilities

• Maintain cleanliness of guestrooms and public areas.
• Restock supplies and report maintenance issues.

Skills

Effective communication

Attention to detail

Education

High School diploma or equivalent

Job description

Position: Room Attendant

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities

1. Thoroughly clean guestrooms according to standards.
2. Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
3. Remove all trash and dirty linen from guestrooms and hallways.
4. Keep all hallways, public areas, and closets clean, neat, and vacuumed.
5. Restock housekeeping cleaning cart for the next day's use.
6. Replenish chemical bottles.
7. Report all missing items from rooms (e.g., irons, hair dryers) to Housekeeping Supervisor/Manager.
8. Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
9. Handle items for "Lost and Found" according to standards.
10. Ensure overall guest satisfaction.

Qualifications

1. High School diploma or equivalent and/or experience in a hotel or related field preferred.
2. Ability to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
3. Ability to stand during entire shift.
4. Effective communication skills, both verbal and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.