Room Attendant

HEI Hotels & Resorts; Birmingham (AL); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Medical and Dental insurance through a

Vision insurance through EyeMed

401(k) with company matching

Hotel room discount program

Paid time off

Job summary

HEI Hotels & Resorts in Birmingham, AL is seeking a detail-oriented Hotel Housekeeper to maintain clean, safe guest rooms and public spaces at Residence Inn Birmingham Downtown at UAB. You will follow cleaning procedures, handle linens and amenities, report maintenance needs, and ensure a courteous guest experience in a fast-paced environment within the Five Points South district.

This role requires physical stamina, lifting up to 50–100 lbs, and the ability to work evenings, weekends, and

Qualifications

• Ability to scrub and scour surfaces and extend arms over head.
• Must be willing to pitch in and help co-workers.
• Knowledge of chemical cleaning agents and operation of cleaning equipment.
• Ability to push/pull equipment weighing up to 100 lbs.
• Strong verbal and written communication skills.

Responsibilities

• Clean bathtubs, toilets, sinks, walls, mirrors, tiles, counters and floors.
• Strip beds and change linens, lifting bedspreads up to 50 lbs.
• Dust furniture, pictures, drawers, ledges and shelves.
• Vacuum rooms and empty trash.
• Replenish amenities, linens and supplies in guest rooms.
• Restock heavy cart and verify room cleanliness.

Skills

Cleaning procedures

Team player

Chemical cleaning agents

Lifting 100 lbs

Effective communication

Tools

Cleaning equipment

Job description

About Us

Genuine Southern hospitality is who we are and what we do at Residence Inn Birmingham Downtown at UAB. We are conveniently located in the historic Five Points South Dining and Entertainment District just steps from the UAB Campus. Our friendly team is ready to welcome you to the family. You can be part of a passionate team that has fun, works hard, and loves one another. When you join the HEI family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more.

Don’t meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates, and vendors.

Essential Duties and Responsibilities

• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents, including extending arms over head, bending, and stooping.
• Adhere to cleaning procedures and instructions for use of cleaning agents.
• Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.
• Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.
• Push and pull vacuum throughout the entire room and empty trash.
• Replenish amenities, linens, and supplies in guest room.
• Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job‑related duties as assigned.

Qualifications and Skills

• Ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces.
• Must be willing to "pitch‑in" and help co‑workers with their job duties and be a team player.
• Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation.
• Ability to push and/or pull equipment weighing up to 100 lbs. with or without reasonable accommodation.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment – you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.

Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA.

For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.

Our 401(k) Savings Plan with matching funds, and discounts through our “YouDecide” and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.