Room Attendant

Tandem Hospitality Group; Austin (TX); On-site; USD 28,000 - 35,000; Full time

Job summary

Tandem Hospitality Group in Austin, Texas is seeking a dedicated Room Attendant. You will be responsible for maintaining cleanliness in guest rooms and public areas, interacting with guests, and following safety procedures.

The ideal candidate should have a high school education and the ability to lift up to 50 pounds. Join our team to provide excellent service in a fast-paced environment.

Qualifications

• High school education or equivalent; or up to six months related experience or training.
• Ability to read, recognize similarities and differences between words.
• Ability to communicate effectively and recognize situations needing supervisor attention.

Responsibilities

• Clean, dust, and service guest rooms daily.
• Stock cart with guest room supplies at shifts' start and end.
• Respond to requests from the Housekeeping management team.

Skills

Communication with guests

Ability to follow instructions

Problem-solving

Education

High school education or equivalent

Job description

The Room Attendant must keep all rooms and hallway areas in the hotel clean by performing the following duties:

Job Responsibilities

• Clean, dust, wax, scrub, polish and service guest rooms daily in accordance with hotel procedures
• Stock cart with guest room supplies at beginning and end of shifts
• Greet all guests
• Replace linens on beds and replenish guest room supplies and amenities
• Empty wastebaskets
• Rearrange furnishings, drapes and room accessories
• Leave the guest room in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked
• Report any damage, hazards, repairs, and strangers in assigned areas
• Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item and record the date, where it was found, description of the item, and the name of the person who found it
• Responsible for all keys signed out for the shift
• Clean all corridors and service areas
• Respond to any projects or requests developed by the Housekeeping management team
• Perform other duties as assigned, requested or deemed necessary by management

Job Qualifications

• High school education or equivalent; or up to six months related experience or training; or equivalent combination of education and experience
• Ability to read and to recognize similarities and differences between words and between series of numbers; ability to print and speak simple sentences
• Ability to apply common sense understanding to carry out detailed but uncomplicated written or oral instructions; ability to deal with problems in situations
• Must be able to communicate with guests; must recognize situations which may involve guests that require immediate supervisory attention; must use reasonable care for the safety and security of the guests
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to feel objects, tools, or controls; stoop, kneel, crouch, or crawl; and communicate. The employee frequently is required to sit and reach, and is occasionally required to climb or balance
• The employee must regularly lift and/or move up to 25–30 pounds and frequently lift and/or move up to 50 pounds