Room Attendant

Hotel Lucine; Asheville (NC); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Cross-training opportunities

Job summary

Hotel Lucine in Asheville, NC seeks a detail-oriented Housekeeper to maintain boutique hotel cleanliness and guest comfort. The role includes cross-training in guest services to support front-of-house operations when needed.

You will clean rooms and public areas, make beds, restock supplies, and assist with laundry. A positive attitude, reliability, and ability to work independently in a fast-paced environment are essential; weekends and holidays required.

Qualifications

• Previous housekeeping or cleaning experience preferred.
• Willingness to learn guest services cross-training.
• Ability to work independently with minimal supervision.
• Strong attention to detail and time management skills.
• Physical ability to stand, walk, and lift for extended periods.
• Flexible schedule including weekends and holidays.
• Competitive hourly wage: $17.50 per hour plus tips.

Responsibilities

• Clean and service guest rooms, suites, and public areas to boutique hotel standards.
• Make beds, change linens, and replenish towels and amenities.
• Dust, vacuum, mop, and sanitize all assigned areas.
• Ensure bathrooms are cleaned and fully stocked with supplies.
• Report maintenance issues promptly.
• Maintain an organized workspace.
• Follow hotel cleanliness protocols and hygiene guidelines.
• Provide friendly and professional interactions with guests.
• Assist with laundry duties as needed.
• Support guest services after training, including basic inquiries and directions.
• Adhere to hotel policies, procedures, and quality standards.

Skills

Housekeeping experience

Attention to detail

Time management

Reliability & punctuality

Team orientation

Flexibility

Guest services cross-training

Job description

Description

Position Summary

We are seeking a detail-oriented and reliable Housekeeper to join our boutique hotel team. This role is essential in maintaining the high standards of cleanliness, comfort, and personalized service that define our guest experience. The ideal candidate takes pride in their work, has a keen eye for detail, and enjoys creating a welcoming environment for guests. This position also offers cross-training in guest services , providing opportunities to expand skills and support front-of-house operations when needed.

Key Responsibilities

• Clean and service guest rooms, suites, and public areas to boutique hotel standards
• Make beds, change linens, and replenish towels and guest amenities
• Dust, vacuum, mop, and sanitize all assigned areas
• Ensure bathrooms are cleaned and fully stocked with supplies
• Report any maintenance issues, damages, or safety concerns promptly
• maintain an organized workspace
• Follow hotel cleanliness protocols, including sanitation and hygiene guidelines
• Provide friendly and professional interactions with guests when encountered
• Assist with laundry duties as needed, including washing, drying, folding, and organizing linens
• Support guest services as needed after training, including assisting with basic guest inquiries, directions, and light front desk support
• Adhere to hotel policies, procedures, and quality standards

Qualifications

• Previous housekeeping or cleaning experience preferred (hotel experience a plus)
• Willingness to learn and participate in guest services cross-training
• Ability to work independently and efficiently with minimal supervision
• Strong attention to detail and time management skills
• Physical ability to stand, walk, bend, lift, and perform repetitive tasks for extended periods
• Reliable, punctual, and team-oriented
• Positive attitude and commitment to guest satisfaction
• Flexible schedule, including weekends, holidays, and peak travel seasons
• Fast-paced environment requiring multitasking and efficiency
• Indoor work with frequent physical activityCompetitive hourly wage of $17.50 per hour plus tips
• Opportunities for growth and advancement within the hotel, including guest services roles
• Employee discounts and perks (if applicable)
• Supportive, team-focused work environment

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.