Room Attendant

Fairfield Inn & Suites Appleton; Appleton (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hotel is seeking a Room Attendant to ensure an exceptional guest experience through effective cleaning and preparation of guest rooms. This role involves meticulous attention to detail and the ability to follow routines, providing a clean and welcoming environment for guests. The position offers various benefits including health and dental insurance, PTO, and hotel discounts worldwide.

Benefits

PTO with immediate accrual

Access to 50% of wages prior to payday

Hotel Discounts Worldwide

Health Insurance

401(k) with immediate match

Qualifications

• Knowledge of proper use and storage of cleaning chemicals.
• Ability to prioritize work assignments.
• Demonstrate genuine care for customers and employees.

Responsibilities

• Clean guest rooms and designated areas including making beds and cleaning bathrooms.
• Stock housekeeping cart with supplies, respond to guest requests.
• Perform deep cleaning tasks and attend pre-shift meetings.

Skills

Knowledge of housekeeping and laundry operations

Attention to detail

Customer care

Ability to work in a fast-paced environment

Education

Able to understand and speak some English

Tools

Cleaning chemicals

Vacuums

Job description

As Room Attendant, you will be a vital part of the overall guest experience. You will be responsible for cleaning and preparing rooms for our overnight guests. A well-prepared room is one that is clean, fully stocked, and in good working order, which allows us to deliver an exceptional experience for our guests. If you have great attention to detail, take direction well, and like to follow a consistent routine, this might be just the job for you!

RESPONSIBILITIES

• Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies.
• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash.
• Change and replenish bed linens, towels and other guest amenities, as needed.
• Clean other designated areas when assigned, including, but not limited to restrooms, public areas, offices, and meeting rooms.
• Ensure all hotel property is in working order. Report missing articles, damage, or mechanical problems to management or supervisor, as necessary.
• Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Turn in and log all guest property left in room or other public space.
• Attend pre-shift meetings to learn assignments and the day’s tasks.
• Perform deep cleaning tasks, as needed (for example flip mattresses, move furniture).
• Ensure all rooms/assigned tasked are completed with the allotted MPR’s.

QUALIFICATIONS

• Knowledge of housekeeping and laundry operations and procedures.
• Knowledge of proper use and storage of cleaning chemicals.
• General knowledge of equipment such as vacuums, commercial washers and dryers.
• Able to understand and speak some of the English language.
• Able to prioritize work assignments.
• Demonstrate genuine care for customers and employees.
• Able to work in fast paced environment

BENEFITS

• PTO with immediate accrual
• Access 50% of your wages prior to payday
• Discount program for car rentals, travel, entertainment, etc.
• Hotel Discounts Worldwide
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life/AD&D and Supplemental Life Insurance
• Voluntary Options – Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal
• Employer Sponsored Long-Term Disability Coverage
• 401(k) with immediate match
• Double Time for Holidays Worked
• Health Savings Account
• Employee Assistance Program (EAP)
• Dependent Care FSA