Room Attendant

Phc Hotels; Anderson (SC); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hotel in Anderson, SC is seeking a dedicated Room Attendant to join their team. The ideal candidate will ensure guest satisfaction by maintaining clean and orderly rooms, adhering to hotel standards. An entry-level position that offers opportunities for advancement, applicants should be detail-oriented and professional with the ability to work weekends.

Qualifications

• 1+ years of experience in a branded, quality hotel preferred.
• Must be able to perform lifting, bending, and standing for long periods.
• Excellent attendance and punctuality required.

Responsibilities

• Ensure cleanliness and preparation of guest rooms.
• Organize and maintain housekeeping carts and supplies.
• Report discrepancies or issues to the supervisor.

Skills

Detail-oriented

Professionalism

Communication

Education

High School diploma or equivalent

Tools

Cleaning supplies and equipment

Job description

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Description

Principle Responsibilities & Position Purpose:

To maximize guest satisfaction by providing neat and clean guests rooms in accordance with standards of the hotel. Responsible for the usage and organization of supplies. Understands and implements the Pledge (Mission), Values and culture at all time

Pre-Requisites (Requirements)

• Rotating days off, must be available to work weekends
• 1+ years of experience in a branded, quality hotel preferred but not necessary
• High School diploma or equivalent of same
• Must display professionalism and have characteristics of honesty and trustworthiness
• Must have excellent attendance and punctuality
  
  

Work Environment & Context

• Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
• Must be able to stand for eight hours, bend, stretch, and reach
• Long hours sometimes required. Work schedule varies and may include occasionally working on
  
  

Holidays, weekends, and evenings

• Must be able to push or pull 60 pounds and lift and/or carry 30 pounds
• Rotating days off, must be available to work weekends
  
  

Requirements

Required Knowledge, Skills, and Abilities:

Knowledgeable In

• Proper procedures for handling of linens, terry and other supplies.
• Sanitation of supplies, guestrooms, public areas.
• Guestroom cleaning procedures
• Safety and security measures. Report or correct any hazardous conditions observed immediately.
  
  

Skills

• Maintain designated minutes per room.
• Maintain guest privacy.
• Follow cleaning procedures in the company systematic fashion.
• Assist with guest issues, being professional and maintaining a hospitable caring attitude.
  
  

Abilities

• Multi task, detail oriented, remain service centric
• Must be able to work alone.
• Comply to all standards.
• Communicate with guests and co-workers in a friendly and helpful professional manner.
• Work as a team member
  
  

Additional Info

Essential Functions:

• Daily clean and return vacant dirty rooms to a vacant ready status and return occupied dirty rooms to an occupied clean status.
• Maintain a clean and orderly housekeeping cart.
• Report any discrepancies to the Housekeeping Department Supervisor.
• Turns in articles left in rooms to Housekeeping office for "Lost and Found" handling
• Insures quality and quantity of the contents of the linen closet by organizing and cleaning it
• Maximizes job efficiency and neat, orderly appearance by maintaining supply cart and vacuum cleaner
• Insures safety and maximum security
• Assist in maintaining other areas of the hotel in a clean and orderly condition, (ex. associate lounge and locker room, public areas, stairwells, and back of the house area).
• Respond to guest requests and inquiries immediately.
• Have a thorough knowledge of emergency procedures.
• Other duties as assigned, of which the associate is capable of performing.
  
  

Positions For Possible Future Advancement

The next step for this position is in a training capacity. The ability to teach skills and competencies will enhance leadership skills in preparation for further promotion. Once that is achieved, the individual may qualify to be promoted to a Housekeeping Supervisor/Executive Housekeeper.

Required

Preferred

Job Industries

• Other

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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