Roofing Service Technician - On-Site Repairs & Upsells

G. Fedale Roofing and Siding; Wilmington (DE); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

401(k) matching

Job summary

G. Fedale Roofing and Siding is looking for a Roofing Service Technician in Wilmington, Delaware. This role involves responding to customer service requests, performing assessments, and completing repairs. The successful candidate will need a high school degree, customer service skills, and relevant experience of at least 5 years in relevant fields. Comprehensive benefits including health insurance and a 401(k) plan are included.

Qualifications

• 5+ years of experience in home building, remodeling, or renovation markets.
• Ability to understand contracts for construction services.
• Strong math skills: addition, subtraction, multiplication, division.

Responsibilities

• Respond to service requests and visit customers.
• Assess situations and provide solutions.
• Close out work orders and inform scheduling.

Skills

Customer service skills

Analytical skills

Mathematics

Communication skills

Problem-solving skills

Education

High school degree

Training in construction skills

Tools

CRM software

Basic tools for repairs

Job description

G. Fedale Roofing and Siding is looking for a Roofing Service Technician in Wilmington, Delaware. This role involves responding to customer service requests, performing assessments, and completing repairs. The successful candidate will need a high school degree, customer service skills, and relevant experience of at least 5 years in relevant fields. Comprehensive benefits including health insurance and a 401(k) plan are included.