Roofing Service Pro: Repairs & Customer Solutions

Gfedaleroof; Pennsylvania; On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K matching

Job summary

A leading roofing and siding company in Pennsylvania is seeking a Service Technician to handle service requests and ensure customer satisfaction. Candidates should have at least 5 years of experience in construction, a strong background in customer service, and the ability to effectively communicate with clients. Benefits include medical, dental, and a matching 401K. The role requires strong analytical skills and safe driving practices.

Qualifications

• 5+ years of experience in home building, remodeling, or renovation.
• Strong understanding of home insurance claims.
• Valid driver's license and a reliable vehicle.

Responsibilities

• Respond to service requests and assess customer needs.
• Complete service calls to company standards.
• Provide feedback on potential revenue opportunities.

Skills

Customer service skills

Analytical skills

Math skills

Communication skills

Problem-solving skills

Education

High school degree

Tools

CRM system

Job description

A leading roofing and siding company in Pennsylvania is seeking a Service Technician to handle service requests and ensure customer satisfaction. Candidates should have at least 5 years of experience in construction, a strong background in customer service, and the ability to effectively communicate with clients. Benefits include medical, dental, and a matching 401K. The role requires strong analytical skills and safe driving practices.