Roofing Service Account Manager

Jamar Company; Eau Claire (WI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

401K with Employer Match

Generous Paid Time Off

Employee Referral Bonus Program

Employee Referral Bonus Program

Professional Growth Opportunities

Exclusive Discounts

Job summary

A specialized roofing services provider in Eau Claire, WI, seeks an individual with strong expertise in commercial roofing. This role focuses on building client relationships, managing roofing projects, and ensuring long-term performance. Candidates should have three or more years in the roofing industry and experience in project management. The position provides excellent benefits, including health coverage and profit sharing, while supporting the Eau Claire territory and surrounding areas.

Qualifications

• Must have extensive knowledge of EPDM, TPO, PVC, BUR, and coatings.
• Demonstrates strong experience in understanding client needs.
• Skilled at translating client needs into actionable solutions.
• Identifying client needs and translating them into clear, actionable, results‑driven solutions.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and other essential business software.

Responsibilities

• Partner with colleagues to grow client relationships.
• Serve as primary contact for roofing clients.
• Conduct roof inspections and prepare detailed reports.
• Oversee preventive maintenance programs and service agreements.

Skills

Customer engagement

Project management

Roof inspection

Relationship building

Proficiency in Microsoft Office

MS Office

Education

Three years in roofing industry

Two years in project management or estimating

Tools

Microsoft Office

Job description

The Jamar Company is a solution-focused specialty services provider with a strong regional presence and national reach. We deliver dependable, industry-leading results through innovation, safety, and field leadership. Our diverse and passionate team thrives on collaboration, values relationships, and is committed to making a positive impact. We’re driven by growth, excellence, and the belief that the best ideas come from diverse perspectives.

We’re looking for someone who understands commercial roofing, has the drive to grow business, and creates trusted connections everywhere they go.

Maybe your background includes managing service teams, representing a manufacturer, inspecting roofs, or working on them yourself. Perfect. This position turns that practical know‑how into a career centered on people, performance, and long‑term growth. You’ll build lasting relationships, tackle meaningful projects, and help shape the company’s success in a growing market.

To successfully perform this role, an individual must be able to carry out each essential duty satisfactorily. The requirements outlined below represent the knowledge, skills, and abilities necessary for the position. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

• Partner with colleagues across Jamar and our affiliated companies to develop, nurture, and grow long‑term client relationships.
• Serve as the primary contact for commercial and industrial roofing clients, meeting regularly to understand facility and roof system needs.
• Partner with clients on long‑term roofing maintenance plans and scheduled service work.
• Conduct thorough roof inspections and prepare detailed reports with recommendations designed to support long‑term roof performance.
• Estimate, propose, and secure service, repair, and preventative‑maintenance contracts.
• Oversee preventive maintenance programs, service agreements, inspections, and repair requests throughout their full lifecycle.
• Implement retention efforts to protect and expand the client base.
• Take ownership of identifying and resolving customers’ roofing concerns.
• Coordinate and collaborate with internal field and management teams to ensure timely, accurate service delivery.
• Identify manpower needs and assist in sourcing the union labor required to complete the current workload.
• Monitor account performance and identify improvement opportunities.
• Review roofing market trends and competitor activity to guide account decisions.
• Stay current on roofing technologies, materials, codes, and industry practices.
• Leverage Jamar’s digital platforms to manage client relationships and document communications.
• Complete additional tasks as needed to support department success.

Required Education & Experience

• Three years or more of experience in the roofing field industry, ideally in commercial or industrial settings, with extensive knowledge of EPDM, TPO, PVC, BUR, and coatings.
• Two years or more of experience in project management or estimating commercial roofs is required.
• Must demonstrate strong experience in customer engagement, including understanding client needs, maintaining relationships, and providing well‑informed solutions.
• Skilled at identifying client needs and translating them into clear, actionable, and results‑driven solutions.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) along with other essential business software.

Other Details

• This role will support the Eau Claire, WI territory and surrounding areas at our company, Bartingale Mechanical, in Eau Claire, WI.
• Must possess and maintain a valid state driver’s license and remain in good standing in accordance with company driving policy.
• This role includes regular local and regional site visits, giving you a blend of field time and client interaction that keeps each day varied and engaging.
• All offers of employment are contingent upon the successful completion of all required pre‑employment screenings in accordance with Company policy.
• This position is eligible for profit sharing and discretionary bonus based on company performance in addition to other benefits that support the total well‑being of you and your family. Some benefits include:
  • Comprehensive Health Coverage: Medical, Dental, & Vision Options
  • Employer-Paid Coverage: Group Term Life, Short & Long-Term Disability Coverage
  • 401K with Employer Match
  • Discounted Company Stock (Employee Stock Purchase Plan)
  • Profit Sharing
  • Generous Paid Time Off & Paid Holidays
  • Employee Referral Bonus Program
  • Robust Training/Development & Professional Growth Opportunities
  • Exclusive Discounts: Access to Perks Marketplace Discount Program
  • Company Engagement, and More

Disclaimer

The statements above are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required for this classification. All personnel may be required to perform duties outside of their typical responsibilities on occasion as needed.

This position is not eligible for sponsorship.

The Jamar Company does not set fixed deadlines for applications to open positions.

The Jamar Company is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you are a person with a disability and need assistance with the application process, or if you're experiencing difficulty using our website to apply for a position, please reach out to our Human Resources department at [e-mail]

Equal Opportunity Employer, including individuals with disabilities and veterans.

Jamar endeavors to make www.jamarcompany.us accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at 218-628-1026 or [e-mail].

Jamar is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

If you’d like more information on your EEO rights under the law, please click here.